Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

A great company with really talented people

Cons

Teams can be siloed sometimes

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Lightspeed Response
4mo
Hi there, thank you for taking the time to share your feedback and for the impact you’re making on our Marketing team! It’s wonderful to hear that you're enjoying your experience and that you feel surrounded by talented colleagues. We truly believe that our people are what makes Lightspeed a great place to work, and we're glad that collaborative spirit is a highlight for you. We also appreciate your honest feedback with regards to how teams operate - your perspective helps us identify where we can work harder to bridge those gaps. Thank you again for the review and for your continued dedication to the team!
4.0
Jan 16, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great company to work with, especially there as everybody seems to be collaborative and wants you to exceed.

Cons

None I can think of besides they're only stationed in Montreal or Berlin.

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Lightspeed Response
5mo
Thanks for sharing your review and for your time at Lightspeed. It’s great to hear that you experienced a collaborative and supportive environment and felt encouraged to succeed. We appreciate you taking the time to share this feedback and wish you all the best in your future endeavors.
1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers somewhat ok/good salaries and stock options Great team that is motivated to do good work Huge potential to build great products

Cons

The company suffers from fragmented strategies resulting from numerous acquisitions over the years. Teams operate in silos, each with its own processes and priorities, which often leads to duplicated efforts and inconsistent outcomes. Design Leadership lacks empathy and vision; rather than fostering collaboration or encouraging innovative thinking, they tend to dictate direction without considering team feedback. Creativity and open dialogue are rarely valued. Talent Acquisition appears more focused on filling roles quickly than on ensuring long‑term success. Support and transparency are minimal, and employees often feel misled or unsupported throughout the hiring and onboarding process. HR does not have employees’ backs. Instead of addressing issues or holding poor leadership accountable, they tend to side with management, allowing toxic behaviour and mistreatment to continue unchecked.

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Lightspeed Response
5mo
Hi there, thanks for sharing your feedback and for your time at Lightspeed. We appreciate you highlighting the strengths you experienced, including the team and the potential to build impactful products. We’re concerned by the challenges you’ve described as this is not the experience we want for our people. We take this feedback seriously as we continue to improve how we work and lead together. We wish you all the best in your future endeavors.
Viewing 49 - 51 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.