Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at Lightspeed and overall solid benefits for the Auckland, NZ office. We enjoy flexible working, a dog-friendly office, plenty of healthy food options and barista coffee machine, an award-winning office next to great public transport links. In addition employees have 4% matched Kiwisaver, opportunities to get involved in our Employee-Led Networks and our Culture Clubs, a paid Volunteer day, Health & Wellness credit, access to EAP and Modern Health for coaching and self-learning. We also have regular career conversations, annual and mid-year performance review convos and an annual compensation review. Lightspeed's CEO is an inspired world-known conservationist who genuinely cares about our customers, and the mindset is one of customer-centricity and working together to problem solve and make a positive impact. We get to take on interesting challenges and work with global teams. There are super talented, creative and disciplined folks at Lightspeed making the culture one of success but also enjoyment along the way.

Cons

It's fast paced so sustaining the high performance can be a challenge!

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I've been in the tech industry long enough to know the difference between a company that talks about its culture and one that actually lives it. Lightspeed is the latter — and most people in New Zealand still don't know it exists. The commitment to diversity and inclusion is also real, when many tech companies are pulling out of this space. Lightspeed is listed on the NYSE, generates just over a billion US dollars in revenue, and serves merchants (retail, restaurants and golf) in more than 100 countries — you can have a genuinely global career without leaving Aotearoa. Or if you want to leave NZ there are also plenty of opportunities to relocate. The technology being designed, built, and shipped by the teams in NZ could be processing a sale in a boutique in New York or a restaurant in London right now. The benefits package is amazing - matched KiwiSaver up to 4%, Southern Cross health insurance, up to 75% of public transport costs covered, flexible and uncapped leave, a $500 annual health and wellness credit, a strong parental leave top-up programme, and learning budgets. Compensation is benchmarked globally and includes RSUs — real equity in a publicly traded company, not startup options you hope might one day be worth something. The flexibility is also genuine. Two to three days in the office per week, and 60 days a year to work from anywhere in the world. The focus is on outcomes, not where you're sitting when you do the work.

Cons

Being a genuinely global company that's headquartered in Canada means that sometimes teams have early morning calls - but you can make up for this by finishing earlier.

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Lightspeed Response
1w
Hi there, thank you so much for taking the time to share your review and for the incredible impact you're making at Lightspeed. It is absolutely fantastic to hear your feedback regarding our company culture and our genuine commitment to diversity and inclusion. We are thrilled that you’re highlighting the exceptional things we have on offer in Auckland - from our world-class benefits package and equity programs to the genuine hybrid flexibility and the unique ability to build a truly global tech career right from Aotearoa. Hearing that the technology designed, built, and shipped by our New Zealand teams is making waves in places like New York and London is a massive point of pride. Thank you again for sharing your thoughts!
Viewing 4 - 6 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.