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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      63% would recommend to a friend

      (1,077 total reviews)
      avatar

      Dax Dasilva

      77% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Sep 8, 2025

      Lost fundamentals and profit at all costs, starting with employees

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are fantastic Caring direct Manager Great in person environment

      Cons

      Management overbooked with meetings and unavailable Open door policy leads to bullying and gaslighting Ever growing targets with less and less attainability for reps (from 70% attainability to average of 35% in a few years) Removed work life balance policies Constant rolling out of changes that are half ready at a frequency that is dizzying Employee feedback swept away and not actioned Recently cut a full level of leadership limiting support to sales reps Over hiring leaving fewer leads per rep

      avatar
      Lightspeed Response
      9mo
      Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. We are really pleased to hear that you are enjoying the benefits we have to offer and feel supported by your leader. However, it’s concerning to hear your other feedback and we'd like to understand this better. If you'd be open to it, we'd encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
      2.0
      Sep 5, 2025

      Be prepared for constant changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still some smart, collaborative and genuine people

      Cons

      You’d think for a more established company we’d be focused less on chasing short term gains and the next shareholder meeting than we are. We can’t stick to a plan, work is constantly disrupted and changed and just as you get used to a new way of working we restructure again. If you thrive in fast paced, volatile and are happy to pivot strategy every 3 months then you will love it here.

      avatar
      Lightspeed Response
      9mo
      Hi, thanks for taking the time to leave a review. It's great to hear that you enjoyed the people you worked with - we really do have some fantastic talent. We're concerned to hear your comments in relation to your experience of the change at Lightspeed and will take this feedback onboard. Thank you for sharing your review. It goes without saying we wish you all the best with your future endeavors.
      3.0
      Sep 3, 2025

      fair

      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits and the workload

      Cons

      a startup that grew too fast and people in leadership positions don’t know anything else

      avatar
      Lightspeed Response
      9mo
      Hi there, thanks for taking the time to leave a review and for the impact you are having. We are pleased to hear that you enjoy the benefits on offer - we really do have some fantastic perks at Lightspeed. Thanks for your feedback on leadership, we appreciate your perspective and will take this on board. Thanks again
      Viewing 94 - 96 of 1,077 Reviews
      Related searches: Lightspeed jobs | Lightspeed salaries | Lightspeed benefits | Lightspeed interviews
      ReviewsLightspeed reviews

      Glassdoor has 1,213 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.