Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (55) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Lots of genuinely great people" ((in 117 reviews)); "The culture was great" ((in 109 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

63% would recommend to a friend

(1,078 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 29, 2021

Push for sales over support at Shopkeep by Lightspeed

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Nice office, good coffee, snacks

Cons

Left when management decided that upsells were more important than solving support cases Obviously prioritized development staff over support staff access to in-office benefits

4.0

Sep 26, 2021

Vend Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed vibe, good people, international company.

Cons

Low pay than average, product was slow to release new features.

3.0

Sep 21, 2021

Good company but too high workload

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere The people and culture

Cons

The workload is too high and unreasonable.

Viewing 976 - 978 of 1,078 Reviews

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Jobs at Lightspeed

AI & Machine Learning Engineer

Robotics Integration/Controls Engineer (Full-Stack Capable)

Northbrook, IL

View job

Senior Robotics Engineer

Senior Engineer, SI Applications

Principal Product Marketing Manager, Financial Services

Vereinigte Staaten von Amerika

$180K - $220K /yr

(Employer provided)

View job