Lightspeed reviews

3.5

63% would recommend to a friend

(1,077 total reviews)
avatar

Dax Dasilva

77% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Aug 9, 2017

Highly recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lively environment. Start up feel.

Cons

Noise. Occasional reports of favouritism.

avatar
Lightspeed Response
8y
Thanks for your 5-star review! If there’s one word to describe our environment, lively is certainly one of them. We consider ourselves more of an established start-up at this stage, but we don’t want to lose sight of that start-up feel. After all, we still operate at the “speed of light”. To address your concern of favouritism, our approach to internal promotions is merit-based: we strive to promote those who perform well and who are ready for the next step. If you have concerns, we encourage you to bring this matter to your HRBP. Thanks again for your review.
4.0
Aug 9, 2017

Growing pains but a lot of potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits - bixi pass, metro pass, health + dental, referrals Generous kitchen - great local coffee, fruits and healthy snacks + a never ending supply of bagels Relaxed office environment - comfortable attire, very chill office with music, very much a start up vibe Amazing team members - expect to make friends and laugh while you work Competitive salary - depends on departments but a lot of bonus opportunity in sales + other departments Great tools - nice macbooks

Cons

Not a lot of vacation time in certain departments Everything written about sales is true - this department is not for faint hearts or weak livers Coming in early is meaningless - staying beyond 6 is everything, even if you are just eating bagels and watching youtube Parking in Montreal is awful - live downtown and rely on metro Career opportunities are not obvious but they are there No retirement plan Lots of internal bottlenecks around problem solving Sales first, company second

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Lightspeed Response
8y
We appreciate your review. It’s great to read all of the amazing things you have to say about us. I agree, rapid growth can cause many challenges, but we definitely come together to get through it. What keeps us strong during these times is the unified belief that we see the potential, and know where we’re trying to go as a company. Thanks again!
3.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

High energy environment, great benefits, beautiful offices, clearly defined company goals. You receive great training, and are equipped to succeed. Frequent company meetings and updates are a great encouragement to all teams.

Cons

Don't expect a regular 9-5 job if you work in any sales position. You are expected to put long hours, and leaving at a normal time (for most other companie) is frowned upon. Many are promoted due to favoritism and close friendships with management, and not actual leadership abilities. Lots of turnover in this area of the company if you don't hit your numbers quickly (3 months). The pressure is high, but so is the compensation if you succeed. Some love it, some hate it.

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Lightspeed Response
8y
Thanks for your review. We certainly have an energetic and dynamic environment, especially within Sales. As you mentioned, it’s not for everyone. In any sales role, its typical to stretch the punch-clock mentality, as it enables you to earn more in your pocket. There is flexibility around the hours, and we have clear monthly targets, which make salespeople accountable on how they can achieve them.
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Glassdoor has 1,213 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.