Lightspeed reviews

The company has been cutting their sales people's pay for over 18 months now (yes, every time your quota goes up, this is effectively a pay cut). Unreasonable quota increases (40% increase in 60 days), quotas that change every single month for the past 24 months, expectations that increase out of nowhere and with no good reason (in the past a 30% close rate was considered incredible - all of a sudden one day they decided 41% was the new norm without any actual reasoning). This company has gone against every core value they currently preach, which were the exact core values that made them the best place to work 4-6 years ago. It is a completely different company, in a negative way. Barely recognizable.

They tout their unlimited PTO. But taking a week off equates to a month of catch up because your back up is too busy to do your work on top of their own. Corporate strategy is Quantity over Quality. Overload the PM with an insane workload thar incentivizes low quality work to push customers live so you can move on to the next one. Nonexistent onboarding process so it is sink or swim. Inefficient implementation process that is unfair to both customers and internal resources. Ownership of customers for a longer period of time AFTER implementation than actively working on their implementation Tech company that still relies on tedious manual data validation process for hundreds of thousands lines of data.