Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

63% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (55) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 128 reviews)); "Lots of genuinely great people" ((in 117 reviews)); "The culture was great" ((in 109 reviews)); "great team building new product driven interesting role" ((in 49 reviews)); "It's also a great office, nice to work on Macs, and the paid OPUS pass is nice." ((in 37 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

63% would recommend to a friend

(1,078 total reviews)

Dax Dasilva

77% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

2.0

Mar 15, 2024

Company is going downhill

Sales

Recommend

CEO approval

Business Outlook

Pros

Coworkers and the managing director of APAC

Cons

Initially Vend was great before Lightspeed came into the picture. Ever since the acquisition, everything started going downhill. Employees are burnt out, targets are unachievable, managers are burnt out too and micromanaging the employees although everyone has been hitting their activities. Half the entire sales team is on some sort of coaching plan. Miscommunication is also a rather common issue in the company. I would not recommend joining this company right now. Many are on the brink of walking out yet nobody is acknowledging this.

Lightspeed Response

2y

Hi, thanks for your review and the impact you are making at Lightspeed. It's great to hear that you enjoy working with your fellow co-workers and the Managing Director in APAC. With regards to the other concerns you have raised, we are already in the process of looking into these, as we don’t want this to be the experience that our people have. If you are open to it and to allow us to support you more directly, we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com. Alternatively, reach out to your People Business Partner or MD directly.

2.0

Jul 31, 2023

if you like kool-aid, this is the place for you

Account manager

Recommend

CEO approval

Business Outlook

Pros

the benefits are pretty solid

Cons

everything else is not so solid

Lightspeed Response

2y

Hi, thanks for taking the time to review And thank you for your contributions to Lightspeed while you were with us. If you wish to share any specific feedback you are most welcome to write to our confidential email: people@lightspeedhq.com. Wishing you all the best in your future endeavours.

3.0

Jul 19, 2023

Good company for sales people but very unorganized

Senior territory account executive

Recommend

CEO approval

Business Outlook

Pros

Employees get treated well, office HQ is beautiful, good culture

Cons

Extremely unorganized, often promoting people to management with no experiencing. which is good for people who want to move up but bad for the people who need to be managed by them

Lightspeed Response

2y

Hello, thank you for taking the time to review here on Glassdoor. We're super happy to hear you feel treated well and are enjoying the culture and offices, but it's concerning to hear your con. We strongly encourage you reach out to your manager or People Business Partner to have a conversation —we want all of our people to be able to do great work and feel supported and empowered by their leaders. If you don't feel comfortable going to your manager or PBP you can contact us on our confidential email: people@lightspeedhq.com.

Viewing 145 - 147 of 1,078 Reviews

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Jobs at Lightspeed

AI & Machine Learning Engineer

Robotics Integration/Controls Engineer (Full-Stack Capable)

Northbrook, IL

View job

Senior Robotics Engineer

Senior Engineer, SI Applications

Principal Product Marketing Manager, Financial Services

Vereinigte Staaten von Amerika

Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company is going downhill

if you like kool-aid, this is the place for you

Good company for sales people but very unorganized

Top companies for "Compensation and Benefits" near you

Jobs at Lightspeed