Lightspeed Sr. Software Engineer reviews

3.1

50% would recommend to a friend

(24 total reviews)
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Dax Dasilva

82% approve of CEO

46% positive business outlook

Sr. Software Engineer employees have rated Lightspeed with 3.1 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have a good working experience there. Lightspeed is rated in line with the average (within 1 standard deviation) by Sr. Software Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

24 reviews
1.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

No pros as the company is too large and greedy, thus completely eliminating any sort of small mom and pop shop feel.

Cons

Company too large and unmanageable. Driven by greed above all else, not by customer service (they fake customer service just for money reasons, not because they truly care about the customer) Abusive team whereby the best performers like me in my case get punished by bad treatment by team members who are underperforming and jealous (I was delivering more than 4 other senior people, and instead of rewarding me with complements and asking me what my secret was, they all turned against me) No management protection of excellent performers against bad performers who haven't delivered in several months. They seem to emotionally prefer bad performers just because they have been at the company a long time and are "sensitive" while not giving any good treatment to new excellent performers despite them having "sensitive" feelings too. Why not care for their sensitive feelings equally? It's a double-standard and discrimination. HR doesn't care at all about maltreatment by other employees. The HR lady yelled at me very rudely in the exit interview claiming that despite my excellent performance "I was not a good fit for the team" without giving any reasons and ignoring the fact that teammates were all rude and wouldn't give me the entitled respect for my performance by asking me for my secret sauce of excellence to teach them to rise up to my level. HR instead worried about the feelings of bad mediocre underperformers who were jealous of excellent performers like me (apparently they've done that against other people in the past too, not just me). Teammates stab in the back and have no honor whatsoever. Management is weak and mushy as it is unable to hold the bad teammates accountable for maltreating their coworkers, yet they "worry about the feelings" of the bad employees who are the true bullies while discriminating against the one or few employees who are performing well and getting mistreated, including their feelings being hurt.

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Lightspeed Response
4y
Hi, Thank you for taking the time to alert us to this situation via your review--we aim for a high-performing world-class environment and your feedback is extremely important. We pride ourselves on our inclusive and diverse culture and have a zero-tolerance approach to discrimination of any form. The experience you've described is not at all what we're striving for; it's our expectation that any employees experiencing treatment that is not in line with our guiding principles to approach their People Business Partner confidentially or to report it via our ethics hotline or form. We will investigate this situation fully and want to thank you for bringing it to our attention. Thank you also for your contributions to Lightspeed and for helping us ignite businesses everywhere. We wish you all the best in your future career. Best, Rani Hammond, Chief People and Culture Officer
3.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Enjoyable engineering, average/upper-average salary. Decent benefits - Unlimited paid time off, Shares in the company(Not worth anything at the moment)

Cons

Strange culture! I would rate this an average place to work overall.

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Lightspeed Response
4y
Hi, Thanks for taking the time to provide your review, it's appreciated. We are glad that you enjoyed some of our market-leading benefits. We are a high growth software company that provides a one-stop commerce platform for merchants around the world to simplify and scale their businesses. I am sorry that your experience wasn't amazing, we are experiencing some "high growth" growing pains. In order to continually improve we'd love to connect with you, especially if you have further feedback. Check back here for a confidential email address we'll be adding soon. Thank you for helping us ignite businesses everywhere and we wish you all the best in your future career. Best, Rani Hammond, Chief People and Culture Officer people@lightspeedhq.com
4.0
Feb 15, 2022

Good WLB

Recommend
CEO approval
Business Outlook

Pros

Great WLB Low pressure Supportive coworkers and managers (team dependent)

Cons

Lower compensation Many acquisitions and reorgs Management might be in different timezones

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Lightspeed Response
4y
Thank you for reviewing--it's appreciated. We're striving for a high-performing world-leading environment with one road we're all on so it's helpful to hear feedback.
Viewing 19 - 21 of 24 Reviews

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