Is LinkedIn a good company to work for as a Customer Success Manager?

Customer Success Manager professionals working at LinkedIn have rated their employer with 3.8 out of 5 stars in 110 Glassdoor reviews. This is an average score with the overall rating of LinkedIn employees being 3.8 out of 5 stars. Search open Customer Success Manager Jobs at LinkedIn now and start preparing for your job interview by browsing frequently asked Customer Success Manager interview questions at LinkedIn .

Does LinkedIn pay Customer Success Manager employees well?

Customer Success Manager professionals rate their compensation and benefits at LinkedIn with 3.9 out of 5 stars based on 110 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Success Manager salaries at LinkedIn.

How happy are Customer Success Manager professionals working at LinkedIn?

67% of Customer Success Manager employees at LinkedIn would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Customer Success Manager professionals have also rated LinkedIn with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.1 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at LinkedIn?

Account Executive (496) , Software Engineer (481) , Senior Software Engineer (307) , Account Director (251) , Relationship Manager (222) , Senior Account Executive (118) , Customer Success Manager (116) , Sales (115) , Manager (110) , Staff Software Engineer (104) , Sales Manager (92) , Account Manager (85) , Sales Development Representative (SDR) (84) , Senior Account Director (80) , Recruiter (60)

What are the pros of working at LinkedIn according to real employee reviews?

"The culture and the vibe at LI is great; there's a friendly "can" ((in 1566 reviews)); "The Dublin office offers great benefits and a culture where I learnt a lot during 4 years." ((in 837 reviews)); "People are great and on site perks are good." ((in 727 reviews)); "70% of the time the comp plan feels fair and a good work/life balance." ((in 563 reviews)); "It's a good company with free food and Company shut downs twice a year." ((in 244 reviews))

What are the cons of working at LinkedIn according to real employee reviews?

"Bad management just some of them" ((in 192 reviews)); "This has resulted in some very mediocre people getting promoted and as a result you have bad managers." ((in 158 reviews)); "Recent layoff was not necessary in these economic conditions" ((in 143 reviews)); "No career progression" ((in 60 reviews)); "Middle management is inexperienced." ((in 50 reviews))

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LinkedIn Customer Success Manager reviews

3.8

67% would recommend to a friend

(110 total reviews)

Ryan Roslansky

95% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manager, Customer Success employees have rated LinkedIn with 3.8 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

110 reviews

5.0

Jul 6, 2026

Great pay and benefits with supportive management

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, skilled and empathetic middle management

Cons

Huge company! Can be difficult to advance/manage change

5.0

Nov 18, 2025

Wow, amazing

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and culture, onboarding, mature environment, trust and autonomy

Cons

base salary a little low, but wider bens make u for it

4.0

Nov 6, 2025

Talented people, rapid change, challenging environment

Manager, customer success

Recommend

CEO approval

Business Outlook

Pros

Great culture Hire really great talent Breakfast/Lunch Benefits

Cons

Career development is slow and challenging

Viewing 1 - 3 of 110 Reviews

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LinkedIn Customer Success Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay and benefits with supportive management

Wow, amazing

Talented people, rapid change, challenging environment

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