Simply stated, LinkedIn is not what it used to be. It is currently in a period of silent layoffs, so it's challenging to push work forward as partners or even entire teams suddenly disappear, sometimes without even a comment from leadership. It's extremely important to be socially popular among your peers and leaders; success means toxic positivity and tiptoeing around big egos. As a result, problems are usually the fault of whoever is not in the room, and it's not uncommon to hear even senior leaders blame customers for poor performance (e.g. "they churned because they have unreasonable expectations", "they are too inexperienced to adopt our product," etc). It's difficult and even risky to start an open conversation about weak performance or business failures, even when you have the data on your side. This is especially true regarding issues in the product, which is largely stagnant and becoming more unstable as leaders chase a company mandate to pour AI on everything and hope something works out.
