LinkedIn Customer Success Manager (CSM) reviews

3.9

87% would recommend to a friend

(30 total reviews)
avatar

Ryan Roslansky

89% approve of CEO

85% positive business outlook

Customer Success Manager (CSM) employees have rated LinkedIn with 3.9 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

30 reviews
3.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay is decent, stock is appreciating, good people and culture overall

Cons

Frequentl ayoffs leading to anxiety, poor hikes, crazy account loads and work expectations. It seems the leadership only believes in fluff and internal meetings

4.0
Apr 17, 2025

Good place!

Recommend
CEO approval
Business Outlook

Pros

Office, people and access to global data!

Cons

A tendency to think everything should happen the "LinkedIn Way"....

Viewing 4 - 6 of 30 Reviews

Glassdoor has 9,392 LinkedIn reviews submitted anonymously by LinkedIn employees. Read employee reviews and ratings on Glassdoor to decide if LinkedIn is right for you.