Is LinkedIn a good company to work for as a Sr. CSM?

Sr. CSM professionals working at LinkedIn have rated their employer with 4.1 out of 5 stars in 40 Glassdoor reviews. This is a higher than average score with the overall rating of LinkedIn employees being 3.8 out of 5 stars. Search open Sr. CSM Jobs at LinkedIn now and start preparing for your job interview by browsing frequently asked Sr. CSM interview questions at LinkedIn .

Does LinkedIn pay Sr. CSM employees well?

Sr. CSM professionals rate their compensation and benefits at LinkedIn with 4.0 out of 5 stars based on 40 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Sr. CSM salaries at LinkedIn.

How happy are Sr. CSM professionals working at LinkedIn?

83% of Sr. CSM employees at LinkedIn would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Sr. CSM professionals have also rated LinkedIn with a 3.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at LinkedIn?

Account Executive (496) , Software Engineer (481) , Senior Software Engineer (306) , Account Director (249) , Relationship Manager (222) , Senior Account Executive (118) , Customer Success Manager (115) , Sales (115) , Manager (110) , Staff Software Engineer (103) , Sales Manager (92) , Account Manager (85) , Sales Development Representative (SDR) (84) , Senior Account Director (80) , Recruiter (60)

What are the pros of working at LinkedIn according to real employee reviews?

"The culture and the vibe at LI is great; there's a friendly "can" ((in 1566 reviews)); "The Dublin office offers great benefits and a culture where I learnt a lot during 4 years." ((in 837 reviews)); "People are great and on site perks are good." ((in 727 reviews)); "70% of the time the comp plan feels fair and a good work/life balance." ((in 563 reviews)); "It's a good company with free food and Company shut downs twice a year." ((in 244 reviews))

What are the cons of working at LinkedIn according to real employee reviews?

"Bad management just some of them" ((in 192 reviews)); "This has resulted in some very mediocre people getting promoted and as a result you have bad managers." ((in 158 reviews)); "Recent layoff was not necessary in these economic conditions" ((in 143 reviews)); "No career progression" ((in 60 reviews)); "Middle management is inexperienced." ((in 50 reviews))

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LinkedIn Sr. CSM reviews

4.1

83% would recommend to a friend

(40 total reviews)

Ryan Roslansky

90% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (40 reviews)

Ratings by demographic groups

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Gender

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Sr. CSM employees have rated LinkedIn with 4.1 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Sr. CSM professionals have an excellent working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Sr. CSM professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

40 reviews

3.0

Jul 14, 2025

Not what it used to be

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Benefits, pay is decent, stock is appreciating, good people and culture overall

Cons

Frequentl ayoffs leading to anxiety, poor hikes, crazy account loads and work expectations. It seems the leadership only believes in fluff and internal meetings

4.0

Jul 5, 2025

Good culture, but should prioritise product innovation

Sr. csm

Recommend

CEO approval

Business Outlook

Pros

Good Culture Decent work life balance

Cons

Lack of product innovation Limited career growth opportunities for Customer Success

3.0

Jun 9, 2025

Great benefits but mental problems

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

great benefits and perks great teambuilding and activities good amount of holidays

Cons

targets and Kpis are nearly not reachable

Viewing 4 - 6 of 40 Reviews

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LinkedIn reviews LinkedIn Sr. CSM reviews

LinkedIn

LinkedIn Sr. CSM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not what it used to be

Good culture, but should prioritise product innovation

Great benefits but mental problems

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