Is LinkedIn a good company to work for as a Sr. CSM?

Sr. CSM professionals working at LinkedIn have rated their employer with 4.1 out of 5 stars in 40 Glassdoor reviews. This is a higher than average score with the overall rating of LinkedIn employees being 3.8 out of 5 stars. Search open Sr. CSM Jobs at LinkedIn now and start preparing for your job interview by browsing frequently asked Sr. CSM interview questions at LinkedIn .

Does LinkedIn pay Sr. CSM employees well?

Sr. CSM professionals rate their compensation and benefits at LinkedIn with 4.0 out of 5 stars based on 40 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Sr. CSM salaries at LinkedIn.

How happy are Sr. CSM professionals working at LinkedIn?

83% of Sr. CSM employees at LinkedIn would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Sr. CSM professionals have also rated LinkedIn with a 3.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at LinkedIn?

Account Executive (496) , Software Engineer (481) , Senior Software Engineer (306) , Account Director (249) , Relationship Manager (222) , Senior Account Executive (118) , Customer Success Manager (115) , Sales (115) , Manager (110) , Staff Software Engineer (103) , Sales Manager (92) , Account Manager (85) , Sales Development Representative (SDR) (84) , Senior Account Director (80) , Recruiter (60)

What are the pros of working at LinkedIn according to real employee reviews?

"The culture and the vibe at LI is great; there's a friendly "can" ((in 1544 reviews)); "The Dublin office offers great benefits and a culture where I learnt a lot during 4 years." ((in 837 reviews)); "People are great and on site perks are good." ((in 732 reviews)); "being really matters and the company gives you amazing perks to be able to have a good work/life balance." ((in 549 reviews)); "It's a good company with free food and Company shut downs twice a year." ((in 252 reviews))

What are the cons of working at LinkedIn according to real employee reviews?

"Bad management just some of them" ((in 193 reviews)); "This has resulted in some very mediocre people getting promoted and as a result you have bad managers." ((in 163 reviews)); "Layoffs are frequent and silent." ((in 140 reviews)); "No career progression" ((in 61 reviews)); "Middle management is inexperienced." ((in 50 reviews))

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LinkedIn Sr. CSM reviews

4.1

83% would recommend to a friend

(40 total reviews)

Ryan Roslansky

90% approve of CEO

80% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.0

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Sr. CSM employees have rated LinkedIn with 4.1 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Sr. CSM professionals have an excellent working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Sr. CSM professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

3.0

Mar 10, 2025

Mixed review

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Work life balance, people, Role itself.

Cons

Room for progression can be very limited.

4.0

Feb 18, 2025

A lot depends on your manager

Sr. csm

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, benefits, perks. Opportunities to contribute and find fulfillment outside of day to day role. Mixed bag of customer stakeholders like any CSM role, but definitely some good ones

Cons

Very manager dependent. Still a place of politics, "who you know", and "what's your personal brand?" vs performance, merit, and IC feedback. Lots of product challenges and changes. Embarrassingly bad enablement and product roll outs. Very limited career progression in CSM role

5.0

Feb 17, 2025

Great place to work

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

They foster a strong organizational culture, and the work-life balance along with the benefits packages are excellent

Cons

Overall, it’s a fantastic place to work, and I have no negative feedback regarding my work experience.

Viewing 10 - 12 of 40 Reviews

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LinkedIn reviews FAQs

LinkedIn reviews LinkedIn Sr. CSM reviews

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LinkedIn Sr. CSM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mixed review

A lot depends on your manager

Great place to work

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