Does Lloyds Banking Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Lloyds Banking Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Lloyds Banking Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lloyds Banking Group?

62% of Lloyds Banking Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lloyds Banking Group 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lloyds Banking Group?

Customer Service Representative (230) , Customer Service Advisor (173) , Manager (169) , Project Manager (166) , Business Analyst (165) , Senior Manager (159) , Analyst (134) , Customer Service (122) , Customer Advisor (121) , Software Engineer (117) , Customer Service Assistant (88) , Associate Director (77) , Banking Consultant (61) , Product Owner (59) , Assistant Manager (58)

What are the pros of working at Lloyds Banking Group according to real employee reviews?

"Good benefits from the company for example bupa health care and packages for dental health care." ((in 580 reviews)); "Great people if you are fortunate to land in one of the few actually great areas of the bank." ((in 559 reviews)); "Great culture and mentoring all around" ((in 424 reviews)); "Some colleagues were great and they were the only reason I stayed for so long." ((in 348 reviews)); "Good pay and conditions at work." ((in 329 reviews))

What are the cons of working at Lloyds Banking Group according to real employee reviews?

"Working in a branch with limited number of people and poor management is not a place you like to be when there is constant pressure." ((in 323 reviews)); "You’re monitored by card swipe data and managers have a dashboard which tells them the current percentage you are at for the rolling 4" ((in 172 reviews)); "No career progression opportunities unless you're a graduate or come from an ethnic minority or can BS your way through an interview." ((in 131 reviews)); "Long hours and not for everyone" ((in 129 reviews)); "Senior leadership have no idea which way they are turning and do things off a hunch." ((in 83 reviews))

What are employees saying about Lloyds Banking Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lloyds Banking Group layoffs and their outlook for job security at Lloyds Banking Group in 2026.

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,476 total reviews)

Charlie Nunn

64% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,476 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews

1.0

Dec 4, 2023

Lack of Leadership integrity

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Made some great friendships with other colleagues

Cons

Executives are extremely devious and have demonstrated a massive lack of empathy for staff at every turn

1.0

Jul 27, 2023

Used to be a great place to work

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Pension still good, but only a matter of time I fear before they are raided and removed like the rest of the perks we used to enjoy

Cons

Flexible working has been removed or reduced for most staff this year - ignore talk of a fantastic new policy launched after staff consultations, we were not consulted and it is a weak and pathetic attempt to put a positive spin on the removal of all our existing benefits, which were much more extensive.

2.0

Jul 18, 2023

Not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great colleagues Fantastic benefits Good holiday allowance

Cons

Used to be flexible with staff, compressed hours, home working. This has been ripped away in the worst way. Colleagues that have worked from home for years, well before Covid, now being told they have to come in twice a week, even if their colleagues work miles away and they’re just going to sit in an office on vid calls all day. It’s costing staff time and money with zero benefit. I can’t help but feel this employer cares about its staff less than it used to.

Viewing 52 - 54 of 7,476 Reviews

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