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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement reviews

3.5

61% would recommend to a friend

(47,893 total reviews)
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Marvin Ellison

66% approve of CEO

56% positive business outlook

Lowe's Home Improvement has an employee rating of 3.5 out of 5 stars, based on 47,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lowe's Home Improvement employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

48K reviews
4.0
Apr 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Pays better than others. Customers are fun to work with. Most customers and coworkers are very pleasant people.

Cons

They cut hours when business decreases, and we never know whether we'll be scheduled for the number of hours for which we were hired or whether we'll be allowed to work the hours for which we were scheduled. It's very stressful when you are trying to make a basic living.

3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The work place can be fun at times, it is a high stress job if you are a supervisor and if you thrive on pressure it’s a good place to work. It is wonderful when you get those the customers who come in and you are able to help them fix a problem or just make their home look better. The most rewarding thing I have experienced is getting a huge from a customer who you just helped making their new house become their new home. In this company it is always going above and beyond to provide learning and training experiences for its employees. They even make it fun and rewarding to learn policies and procedures. They made a game we play with small prizes for random employees who participate in the program. The company atmosphere is great, it's like a family, but that does mean you have those bad family members and those great ones.

Cons

The communication between management and employees could be worked on. Many things get looked over and management isn't always held responsible for problems they cause. Some of the policies need to be reread and adjusted; they just don't make sense for this time and age. The big problem is corporate sends out generic instructions to all stores for procedures and upcoming events. They need to be tailored to at least the state or district. When the email goes out to open the garden registers in January, yes it may be warm in North Carolina or Florida, but in Colorado it is still too cold and there is no reason to open an area customers are not going to shop for another few months.

3.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

The Coworkers a great people. Lowe's does hire good people for the most part, even though the management at the store level is behind the times when it comes to when is the proper time to hire. Credit is given for possitive work, but it's not often enough by senior store management. The Zone managers are good at their jobs and support the associates under them as much as they possibly can but are pressured, unfairly, to target those whom fall into disfavor with the store manager. Success is possible for workers as long as they play nicely with store management.

Cons

Management is very demanding and refuses to get down and dirty with the associates. Management would rather make demands and disipline employees for being too busy helping customers making it impossible to work on the demanded work. Virtually zero credit comes from the store manager, even though he gets thousands in bonuses for having a successful year of sales at the store. Those bonuses come off the backs of the associates management steps on every day. The bonus structure need to be reversed. Associates that deal with the customers should be given the bonuses, as they are who lead the store to true success day in and day out.

Viewing 47728 - 47730 of 47,893 Reviews

Glassdoor has 49,400 Lowe's Home Improvement reviews submitted anonymously by Lowe's Home Improvement employees. Read employee reviews and ratings on Glassdoor to decide if Lowe's Home Improvement is right for you.