Mary Kay reviews

3.9

74% would recommend to a friend

(1,019 total reviews)

Ryan Rogers

73% approve of CEO

61% positive business outlook

Mary Kay has an employee rating of 3.9 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mary Kay employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Apr 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredible opportunities for everyone prepared to work ( I started my career in a wheelchair when the building society I worked for pensioned me off after 23 years employment, couldn't have a sales executive in a wheelchair) Met Mary Kay Ash 3 times) I was with Mary Kay Cosmetics over 11 years and only stopped when I lost my husband to cancer and was sick myself. I have Multiple Sclerosis by the way. I started as a consultant having my classes at home so invited people to come to me. I worked hard to develop a great customer base then built a team of ladies and trained them to do what I did. I always strived to be the best and my customers loved the attention and great after sales service. The only way to success is to be the best you can be. Other consultants didn't worry me, I focused on customer service and making the best use of my time. I took phone orders and packed goods early morning so my late husband could get them in the mail straight away. I gave free product to devoted customers who gave me referrals or who brought me new customers. ANYONE can succeed but you have to WORK at it. Mary Kay changed my life but doesn't do it for folk who don't take it seriously. Yes you can do it to supply yourself and family but you won't make money at it that way. YOU GET OUT WHAT YOU PUT INTO YOUR BUSINESS AND YES THIS IS A BUSINESS

Cons

The only downside was that some consultants are short on the truth when recruiting. You do not need any inventory BUT if you are serious about customer service you would want to get product sold at the class not have people waiting. I ALWAYS had skin care in stock but make up may have to be ordered as colours change quickly and I didn't want to get stuck with product. There are consultants who sell Mary Kay in markets, on Ebay etc who spoil it for others as the thing that makes MK different is the CUSTOMER SERVICE. Without it MK is just another (great quality) product that clutters up our dressing table drawers

3.0
Feb 16, 2015

acquired taste

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, weekly meeting for growth and support, mentor, fun to give parties

Cons

a bit like a pyramid scheme and not so good when you don't have that many contacts and aren't comfortable going up to people randomly to sell make up - it's what you make of it

Viewing 133 - 135 of 1,019 Reviews

Glassdoor has 2,437 Mary Kay reviews submitted anonymously by Mary Kay employees. Read employee reviews and ratings on Glassdoor to decide if Mary Kay is right for you.