Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
avatar

Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

682 reviews
2.0
Sep 28, 2021

Not a great place for diversity and inclusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great place to get your career started, many of your peers will be on the same level as you are, so to speak.

Cons

Very siloed in terms of both work and equal treatment across the organization. If you're not a white engineer or least within product, expect that you will be treated with less importance or care. Also, turnover for underrepresented communities, especially black employees is not good and for very good reason

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Meraki Response
4y
Thank you for your feedback. We’re extremely disappointed to hear about your experience. We value diversity and inclusion at every level and work hard every day to ensure that each Merakian feels valued and welcomed. We’d like to hear more about your experience so that we can learn how to focus our efforts. If you are comfortable, please reach out to our People and Communities team or email us at ethics@cisco.com. We truly appreciate your feedback and we’ll take this to leadership.
2.0
Sep 14, 2021

Hectic environment with tons of turnover.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other than the pay can't think of any.

Cons

Upper management constantly deflecting blame for failed campaigns to lower level employees. Seemingly endless turnover which made it difficult to understand who was responsible for what. The wheels are constantly spinning without going anywhere.

3.0
Jul 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing product that's excellent in the SMB market with high customer satisfaction and continual renewals. Very few customers leave and customer support is truly excellent. The overall culture is amazing, most people and managers are supportive and positive. Unlike Cisco there are not heavy weekly pipeline reviews and tons of pressure daily.

Cons

Honestly wish I could say none, I had really high hopes and thought this was the company I would be at for many years to come. To start I didn't know what my job functions were for at least 6 months. I went through product training and sat in front of Salesforce the following Monday. I had EXTREMELY limited responses or engagement from my boss and was sent to shadow a few calls and that was it. I was not confident enough to demo had no track talks to call in cold and had no one to turn to for support. I found that the position is not really selling, its reactively processing orders that the partners bring in. And the partners do not want you engaged. I realized that in order to bring in business yourself it requires a high amount of cold-calling into whitespace customers that had promos years ago or had fallen of the map and used a competitor. What was in Salesforce was wasted information. Then Q3 hit and my H2 numbers made my yearly attainment 100% YoY. Yes, I would have had to double the revenue coming into my patch to hit my number. While my counterparts had hyper growth due to ESSER funds to rely on, my territory didn't have that and the honest organic growth I was able to muster up was looked down on. From what I can see your success is dependent solely on your territory and if you want a promotion you should plan to be over 300% of goal. I became disenchanted and overlooked and still to this day have very little engagement from my boss. I have half a mind to put in a formal complaint. This IS NOT a strategic role, this IS NOT Value Selling, these quotas are UNATTAINABLE and created by people that are so are removed that they don't care about churn. You are just another Vendor rep, cold calling, have very little understanding of the market and pushed out by the partners who just need you for pricing. There isn't even sales skills taught in training.... Unless you need to cut your teeth and want this on your resume I highly recommend looking somewhere else.

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Meraki Response
4y
Thank you for sharing your feedback. We completely agree: Our product is one of the best in the market and our culture is amazing. We have some of the best people in the industry working here, and we recognize how important it is to keep them. Our goal is to set up every Merakian for success. If you feel you are not getting the response or support you need, we recommend discussing the situation with your People and Communities partner. We offer excellent training and development plans for our sales team—we want to be sure you’re aware of them and can access those opportunities. Thanks again for telling us about your experience. Feedback can only make us better, stronger, and more able to make your experience what you want it to be.
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Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.