Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
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Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

682 reviews
4.0
Aug 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Team was good, benefits were nice and perks were great. Team lead and managers were kind people who wanted us to grow professionally.

Cons

Work was terrible. Salary is very low compared to the work load. Was busy for a full 8 hours a day with barely any respute. Had to inform team when we were on our lunch breaks. Had to take phone calls to talk to customer service. Was told we are very important to the company yet had to use our own pto for shutdown days while other teams didn't.

3.0
Jul 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Meraki has excellent products and provides top tier customer support. Todd Nightingale had a solid vision for the company and corporate culture. Enjoyable and helpful “boot camp” for new hires. Helpful tools for new folks to become immersed in the industry. The SF office has nice amenities and a great view.

Cons

The companies “mission, vision and values” are not in alignment with the culture on the sales floor. Tech bro behavior runs rampant. As a result there are cliques reminiscent of high school. Individual contributor experience is dependent on who your Inside Sales Manager is. Some are great, and some show blatant favoritism. When interviewing for a promotion, reps have to “network” with the team aka win a popularity contest. It is also openly acknowledged that people will have to interview multiple times for a role. Consequently, when you interview there will be people who “paid their dues” and are in the queue before you. OTE is under the industry standard. Reps who have the same sales goals, account types (SMB, Mid-Market) and KPIs have varying levels of OTE. This is based on the year of hire and/or grade level which can be subjective. Pro Tip: When accepting an offer or promotion, ensure you confirm your grade level review the criteria.

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Meraki Response
3y
Thank you for sharing your feedback with us. We agree that our products are some of the best in the market, and our Customer Support team provides exceptional support to our customers when they need us most. We are disappointed to hear about your experience. Investing in our employees’ career development is our top priority. We aim to build an inclusive culture where everyone is provided opportunities to grow and develop their careers. We would like to learn more about your experience; please connect with your People & Communities leader if you are comfortable. You can also reach out to our Ethics team confidentially at ethics@cisco.com. We will be sharing your thoughts with our leadership team. Thank you again for taking the time to reach out to us. Feedback makes us better and helps build a more inclusive Meraki.
Viewing 139 - 141 of 682 Reviews

Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.