MuleSoft reviews

3.9

59% would recommend to a friend

(587 total reviews)
avatar

Brent Hayward

77% approve of CEO

47% positive business outlook

MuleSoft has an employee rating of 3.9 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

587 reviews
5.0
May 5, 2014
Recommend
CEO approval
Business Outlook

Pros

If you want to work for a pre-IPO software company on the way up that creates interesting technology then this is a great place to be. Engineering has a ton of initiatives in progress, so there are always challenging projects to work on and new technologies to learn. Most of the company develops in Java with web frontends built using AngularJS, but newer projects are written from the ground up using Node.js. Backend platforms heavily utilize Amazon Web Services, MySQL, PostgreSQL, MongoDB, ElasticSearch, Hadoop, etc. There is a very high bar to entry, so all the people who work here are really smart and interesting with good attitudes. As an engineer I mostly work with other engineers along with some people in professional services, product management, documentation, HR, and marketing/sales. In general the atmosphere is very collaborative and friendly with little political B.S. The company is growing rapidly, so you won't be employee number 10, but you also won't just be another face in a crowd. Most everyone knows each other by name and management does a decent job keeping people in the loop of what's going on at the macro-level. You'll find plenty of people enjoying a beer together in the common area Friday afternoons. Salaries are pretty good for engineers, but obviously won't quite match what you can get at an established large company. That's where the hope for an equity payoff comes in.

Cons

Nothing serious to complain about. Occasionally you'll find some dysfunction, which is inevitable whenever people from differing backgrounds work closely together, but it's always very minor from what I've seen. The sales and marketing teams can be a little more high-strung, but that's just the nature of those types of jobs and is common to every company I've worked at. Engineering and product managers are very busy, so you won't get a ton of hand's on direction, but that shouldn't be a problem if you're a self-starter. The products are not the latest sexy consumer fad, but the underlying technology is very interesting to work with and the business applications are huge.

1.0
Oct 6, 2016

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Right place right time, market opportunity

Cons

Product innovation struggling, bad mid level managers who either don't have experience or skills. Exec team has no idea how to build relations with customers and for most part are bad at following up. Senior leadership just knows how to give big talks to employees and have no idea where the reality is, how to make a customer successful. Not really investing in the skills required by customer success team. Absolute lack of technical chops in customer success is hindering scale of the organization and a lot of workload on Services team. Product has scalability issues. Really long hours and your work goes completely unappreciated.

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MuleSoft Response
9y
I'm sorry for the difficulties you're experiencing. Please know that I would be happy to talk through your concerns anytime in person. As the MuleSoft product, the company, and our customer base have grown significantly over the past few years, so have the charter and required skills of the Customer Success team. The mission of Customer Success within MuleSoft is to be the ultimate advocates for our customers and ensure they achieve their outcomes with the MuleSoft solution, sometime through direct engagement and sometime by ensuring they are engaged with the right resources across MuleSoft. Technical enablement has not traditionally been a central part of the Customer Success skill-set but that is changing. We are now aggressively recruiting and hiring technical resources on both the architecture and product side and expect to be able to drive much more direct technical enablement out of Customer Success. Appreciate your candid feedback and more than happy to sit down and discuss this in person.
5.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Ive been at MuleSoft for about 3 years now and have learned a tremendous amount. I've also been promoted twice since I started. Management is receptive if you are ambitious and know the direction that you want to take your career. We are growing so fast, that a lot of new positions and opportunities can open up quickly.

Cons

Typical pains that fast growth companies face. There is a focus on managing, which is fine, but on some teams it seems like there is a lot of layers of unnecessary management

Viewing 28 - 30 of 587 Reviews

Glassdoor has 678 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.