Is NTT DATA a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at NTT DATA have rated their employer with 2.4 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of NTT DATA employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at NTT DATA now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at NTT DATA .

Does NTT DATA pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at NTT DATA with 2.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at NTT DATA.

What are the top reviewed jobs at NTT DATA?

Software Engineer (753) , Senior Consultant (507) , Senior Software Engineer (500) , Consultant (479) , Software Developer (433) , Project Manager (370) , Network Engineer (368) , Business Analyst (254) , Data Engineer (215) , Manager (209) , Analyst (198) , Principal Consultant (186) , Senior Associate (178) , Director (169) , Team Leader (147)

What are the pros of working at NTT DATA according to real employee reviews?

"They offer a good work/life balance and give you good flexibility at least at the mid" ((in 1584 reviews)); "NTT DATA is full of great people with whom you can learn and share a common goal." ((in 734 reviews)); "Good benefits?????? Trying to fill the 20 word min and I won't be forced to dilute the truth." ((in 538 reviews)); "Work culture is good and friendly" ((in 518 reviews)); "Work life balance for most of the time is good and work from home is cherry on top." ((in 435 reviews))

What are the cons of working at NTT DATA according to real employee reviews?

"The base salary is low and thus you need to work overtime to earn a bit more money." ((in 1046 reviews)); "Poor management and lots of documentation" ((in 883 reviews)); "Low pay...no raises last year and low raises this tear..about $350 for the year." ((in 422 reviews)); "No salary hikes even if you stay in the company for at least 2 years." ((in 283 reviews)); "Too many and also bad managers" ((in 283 reviews))

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

2.4

58% would recommend to a friend

(27 total reviews)

Abhijit Dubey

Not enough data to show CEO approval

43% positive business outlook

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Customer Service Representative (CSR) employees have rated NTT DATA with 2.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. NTT DATA is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

27 reviews

3.0

Jun 26, 2026

Work from home benefits overshadow limited growth opportunities

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home is a great plus

Cons

Very least career growth . Even though they say we can grow , its nearly impossible to get promoted or to go to another campaign for better growth. On and on and on calls Unrealistic QA expectations, doesn’t consider us as human.

1.0

Mar 29, 2026

Ntt data

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and clue to home

Cons

Low pay and demands a lot of detail

3.0

Sep 17, 2025

Hectic but good for starters

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good for starters Decent team and senior management

Cons

hectic rotating schedule pay is below average.

Viewing 1 - 3 of 27 Reviews

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NTT DATA Customer Service Representative CSR reviews

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Work from home benefits overshadow limited growth opportunities

Ntt data

Hectic but good for starters

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