Is NTT DATA a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at NTT DATA have rated their employer with 2.4 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of NTT DATA employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at NTT DATA now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at NTT DATA .

Does NTT DATA pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at NTT DATA with 2.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at NTT DATA.

What are the top reviewed jobs at NTT DATA?

Software Engineer (753) , Senior Consultant (507) , Senior Software Engineer (500) , Consultant (479) , Software Developer (433) , Project Manager (370) , Network Engineer (368) , Business Analyst (254) , Data Engineer (215) , Manager (209) , Analyst (198) , Principal Consultant (186) , Senior Associate (178) , Director (169) , Team Leader (147)

What are the pros of working at NTT DATA according to real employee reviews?

"They offer a good work/life balance and give you good flexibility at least at the mid" ((in 1589 reviews)); "Good culture and Flexible" ((in 773 reviews)); "There's a lot of really great people and the company has a fun atmosphere." ((in 728 reviews)); "Good benefits?????? Trying to fill the 20 word min and I won't be forced to dilute the truth." ((in 542 reviews)); "Good Work Culture and learning" ((in 521 reviews))

What are the cons of working at NTT DATA according to real employee reviews?

"The base salary is low and thus you need to work overtime to earn a bit more money." ((in 1048 reviews)); "Poor management and lots of documentation" ((in 879 reviews)); "Low pay...no raises last year and low raises this tear..about $350 for the year." ((in 437 reviews)); "Too many and also bad managers" ((in 284 reviews)); "No bonus for 3 years for employees but same leaders lead the teams and got bonuses and raises." ((in 222 reviews))

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

2.4

58% would recommend to a friend

(27 total reviews)

Abhijit Dubey

Not enough data to show CEO approval

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

2.4

Senior management

2.3

Culture & values

2.3

Work/Life balance

2.2

Compensation and benefits

2.1

Career opportunities

Customer Service Representative (CSR) employees have rated NTT DATA with 2.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. NTT DATA is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

4.0

Feb 25, 2025

It's ok

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They really seem interested in keeping you.

Cons

But they are hyper focused on maintaining service level and will cut you and several others if the calls start to fall off for part of a season.

4.0

Dec 5, 2024

Good experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good Learning program open bank field work from home friendly environnment

Cons

work is worth better pay

5.0

Jun 26, 2024

Good to join

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work life balance here.

Cons

Less hike, more politics here

Viewing 4 - 6 of 27 Reviews

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's ok

Good experience

Good to join

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