Is NTT DATA a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at NTT DATA have rated their employer with 2.4 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of NTT DATA employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at NTT DATA now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at NTT DATA .

Does NTT DATA pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at NTT DATA with 2.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at NTT DATA.

What are the top reviewed jobs at NTT DATA?

Software Engineer (753) , Senior Consultant (507) , Senior Software Engineer (500) , Consultant (479) , Software Developer (433) , Project Manager (370) , Network Engineer (368) , Business Analyst (254) , Data Engineer (215) , Manager (209) , Analyst (198) , Principal Consultant (186) , Senior Associate (178) , Director (169) , Team Leader (147)

What are the pros of working at NTT DATA according to real employee reviews?

"They offer a good work/life balance and give you good flexibility at least at the mid" ((in 1616 reviews)); "Good culture and Flexible" ((in 757 reviews)); "NTT DATA is full of great people with whom you can learn and share a common goal." ((in 730 reviews)); "Good benefits?????? Trying to fill the 20 word min and I won't be forced to dilute the truth." ((in 551 reviews)); "Good Work Culture and learning" ((in 512 reviews))

What are the cons of working at NTT DATA according to real employee reviews?

"The base salary is low and thus you need to work overtime to earn a bit more money." ((in 1055 reviews)); "Poor management and lots of documentation" ((in 877 reviews)); "Low pay: In addition to using grade levels for internal job application they use your grade level to determine your pay." ((in 429 reviews)); "Too many and also bad managers" ((in 283 reviews)); "No salary hikes even if you stay in the company for at least 2 years." ((in 278 reviews))

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

2.4

58% would recommend to a friend

(27 total reviews)

Abhijit Dubey

Not enough data to show CEO approval

43% positive business outlook

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Customer Service Representative (CSR) employees have rated NTT DATA with 2.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. NTT DATA is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

27 reviews

2.0

May 4, 2023

Eh.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy money. Lots of paid training. Lots of scripts.

Cons

No phones. Very cliquey. Nerve wracking job.

2.0

Apr 20, 2023

It was a job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very good benefits, good hours

Cons

Management only cares about the numbers, you feel disposable and are always at the feeling underappreciated after being yelled at on the phone all day.

2.0

Mar 31, 2023

Lumico

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home Provide equipment

Cons

Understaffed Poor management communication Short on pay Equipment is cheap

Viewing 10 - 12 of 27 Reviews

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NTT DATA

NTT DATA Customer Service Representative CSR reviews

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Reviews by job title

Eh.

It was a job

Lumico

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