Nagarro reviews

3.9

82% would recommend to a friend

(6,918 total reviews)
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Manas Fuloria

89% approve of CEO

75% positive business outlook

Nagarro has an employee rating of 3.9 out of 5 stars, based on 6,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nagarro employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

7K reviews
2.0
May 4, 2015

Join at your own risk

Recommend
CEO approval
Business Outlook

Pros

Good Salary only and environment. Good and very knowledgeable people to work around..

Cons

1. You cannot trust Higher Management here. They can sell you and you would not even know that. 2.No Professionalism .If you raise a ticket here for any issue , you need to call concerned person 100 times. 3. No culture of written communication , All HR people prefer to call instead of email communication

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Nagarro Response
11y
First of all, let me thank you for taking the time to leave a review. I am distressed that you have had the experience that you describe. I will like to say that we are actually quite the opposite - or at least want to be. I am not sure what you mean in your point about not trusting the management - but I can assure you that the management strongly believes that we are a company made by the people that we have. I don't see us being unfair to employees. If you have had an experience which is very different to this, I encourage you to reach out to senior management (even the CEO) and describe it. Regarding tickets not being answered, this is something that I need to look into. We normally track SLA compliance for each of the trackers - but I personally haven't looked at the data recently. The intent is to resolve tickets very quickly and we have received positive feedback for the issue tracker handling several times from people who join us - so I am surprised that you are facing problems with resolution. A lot of people prefer to talk rather than communicate over email - it is also inline with our agile nature. At the same time, if the discussion results in any concrete points, commitments, action items, etc. such communication should be followed by a minutes of the meeting email. If this is not happening, then this is also something that you should escalate to senior management. I request that you be more patient with us - we want to be the best and your feedback will help us. Feel encouraged to provide feedback through HR or directly to management - we are very open towards it, and will always take appropriate action. Once again, let me thank you for taking the time to review us.
4.0
Apr 21, 2015

Trainee Technology

Recommend
CEO approval
Business Outlook

Pros

+ Good working environment + Learn lot of new Technology + Good for freshers + Best place to start career in Software Development

Cons

- Low package for freshers - Partiality in packages based on the College Name

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Nagarro Response
11y
Hello. Thank you for taking the time to review Nagarro here on Glassdoor. I am glad that you finding it worth your while working at Nagarro. Let me assure you, Nagarro is going places and is likely one of the best IT services company in India to be in (not just for starting your career, but also to take it a long way). We are working very hard to make this the best company to work for. Let me quickly address your concerns. We do actually offer better than most companies when recruiting at the entrance level. Also, the rise in pay is much faster even if some other companies offer higher salaries to begin with. Your point about different colleges getting different pays, that is pretty much the norm across the industry. Students from some colleges demand a higher salary and that is the way it is. Having said this, once you are in, your future compensation is strongly a function of how good you are and the college advantage doesn't carry very far. I am not sure what you mean about fun@work results - we are usually very transparent about these things. If there is something particular that you would like to point out, I recommend that you reach out to HR or to me to discuss it. And a quick note, project allocation is not done randomly at all. There are several factors considered (skill set, type of project, experience, etc.) in order to allocate people to their projects. Once again, thank you for taking the time to review Nagarro. I encourage you to reach out to HR or management anytime you have a question about Nagarro.
1.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- Lot of talk about the greatness of the company , people feel good about it - 6-7 buildings and well connected by cabs - Excellent cafeteria with world class facilities and mouth watering food - Laptops for all. Rare in other companies - Individual AC in each meeting room - Meeting rooms have no voice barrier , you can get knowledge from what is happening in the room next to you - 4X salary to developers from any sort of background who can write code :) - If you are unmarried and are looking for partner from IT , join here. Lot of couples from bottom to top. Encouraged by policy and supported by sr. Management. - If you are 10-20 yrs experience , managing deliveries, are not hands on, are a good accountant and can make people work over weekends, this company will welcome you as a director .

Cons

- Not a company for a person from IIT, DTU, REC , etc. - Will never let you focus on project at a senior role . Will give you enough work and keep your weekends busy - T&M people are billed to the client fully but are utilized for all sort of activities like COE , presales, hiring ,etc. - Architects can be PM but PM cannot be architect rule. - Old people fiefdom in most accounts - Poor in Senior level hiring.

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Nagarro Response
11y
Thank you for taking the time to leave feedback about us here on Glassdoor. I am a little lost for words since I don't think there are any true pros about Nagarro in your review at all. Let me try to address some of the points in your feedback. Some points are absolutely right and fair of course - some of our meeting rooms in some building do have very poor noise isolation (not a pro). This is something we should correct. And yes, we do have a lot of couples employed within Nagarro - though not as a result of any specific policy. This is something that we are perfectly okay with. Other points are grey - we are not as bad as you think we are. With regards to executing fixed bid projects - I think we are not that bad. We do decently well most times, though as you said, we do have our challenges at times - but we are very good at learning from our own mistakes and we are much better at these projects than we used to be. I also think we are not that bad at hiring senior people either. We have hired some great colleagues at the senior levels - these people bring a lot of value into Nagarro including new thinking about how we should conduct our business. But there are other areas where I think your feedback is off-the-mark. For instance, you talk about lack of encouragement for people to focus on technology - the reality is anything but. We have dedicated career tracks for people with a technology focus to grow to very senior levels. That shows our focus on non-delivery oriented roles as well. I am not sure why you feel that at senior levels, the salaries stagnate or are not enough. The fact that we have some great people joining us and others continuing to stay with us shows that this is not the case. In any case, we are conducting a professional industry salary benchmark to make sure that we are where we think we are. Finally, everyone in Nagarro can choose to 'focus' on what they would like to do. All outside-project activities are voluntary and outside of project time. Not everyone takes part in them - and this doesn't affect them negatively. At the same time, there are always those people who would like to contribute more at an organizational level, and we will always provide avenues for such choices. BTW, we have less than 15 people on Director Delivery level. If one of them is handling less than 10 people, then there is probably a very good reason for it (such as this person being assigned on an account with a large future potential). It is very disappointing for me that even after being with us for over an year, we still haven't been able to show you what makes Nagarro great. I wish that you would give us a chance by taking another look at who we are - and if needed, come and talk to one or more of the senior management about your observations and feedback. I, myself, would be happy to take out the time to discuss this. In any case, thank you again for taking the time to write this review. I have taken some learning from it and already asked for them to be applied towards improving who we are.
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