Nagarro reviews

3.9

82% would recommend to a friend

(6,940 total reviews)
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Manas Fuloria

89% approve of CEO

75% positive business outlook

Nagarro has an employee rating of 3.9 out of 5 stars, based on 6,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nagarro employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

7K reviews
1.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Bit better infrastructure. few good knowledgeable colleagues but on average not so good.

Cons

- Old employees are favoured and protocols and policies are framed accordingly. Going through most of other reviews on this portal, VP of company try to defend this point, but somehow it's a bitter truth and management of this company need to have a bulls eye to visualize the truth. -Project qualities are of average rating. -Salary CTC structure is average and even not a best paymaster like Amazone, Adobe or Flipkart. -Some of old employees without any significant worth are still treated at par and they are blockers for growth of new joiners. -Poor employee retention. Just try to lure employees by increasing salary. -Poor way of yearly appraisal. May be above bullets sounds rude or rough, but its a bitter truth.

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Nagarro Response
11y
Thank you for taking the time to leave this response. This is the VP who has been 'defending' the company. To be honest, I am not trying to defend anything - just adding my viewpoint about the company on most of the feedback presented here. So, let me try to do the same for your review without sounding too defensive. Some of your feedback and advice is valid - others I would like to comment on. The point about old employees being favored and policies framed accordingly: policies and protocols are created to be fair and not favor anyone. This is something the senior leadership feels very strongly about. There is no systematic mechanism through which old employees are favored. Yes, the longer you stay in a company, the more you know the people, so sometimes it can give the impression of there being special policies for older people. Having said all that, the statement that older people are blockers for the growth of new joiners is far from the state we are in. We are a company which is doubling in size every 3 years or so. At any give time, there are more new people than old people. We have new people at all levels from VP to Trainee. There is no way we can run the company only on the basis of roles held by 'old people.' With regards to your comments about the salary and salary structure. Yes, we cannot meet pay levels with product companies such as the ones you listed. Yes, as a growing company, we have to continuously review our salary structures and appraisal policies to make them more mature. No, our goal is not to retain employees by simply providing a better salary - we do want the work and culture to speak for itself in making people stay. We do have a lot of people who choose to stay and work at Nagarro despite better salary offers elsewhere. We have rolled out newer frameworks for appraisals and feedback that should make the overall process more objective and transparent. Finally, I want to leave a small comment about the project qualities - I am not sure what average means in your comment. But we work for some of the best names in the world solving some of their most critical problems. We work across a broad technology spectrum. It is mostly exciting work. We are a growing company, and we don't just want to copy how everyone else does things. We want to take the best of what we see out there, and evolve it into what works for us and for our culture. A large number of the senior management team devotes its time towards culture development and organization processes. I expect them to improve continuously. It is regrettable that you no longer work with us. it is a very exciting time to be with Nagarro. If you would like to give us a second try and want to talk to any of us in the management team before joining us again, please do reach out to us. We would be happy to take the time.
2.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Companies participation in extra curricular activities like Rahigiri. Good Salary.

Cons

Not at all worthy for CMMI Lvl 5.It should be CMMI lvl 3. No Process followed. HR and Admin Department is Poor. Average Quality Projects. Company is now picking any garbage project to earn more money.

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Nagarro Response
11y
Thank you for taking the time to provide some feedback. As they say, perfection is a moving target; there are always areas where an organization can improve; and there are areas which need to be reassessed as organizations grow. Nagarro is a fast growing company and therefore we have both types to address. However, I must say that some of your feedback is a little unfair or uninformed. Regarding processes - there are processes that we use to run our projects and there are processes that we use to run our company. Both are always evolving. Yes, we are a CMMi maturity level 5 organization. And a majority of our projects comply with level 5 requirements. And those that don't are measured against the same maturity framework and improved. Our organizational processes are also continuously evolving to keep pace with the high speed of growth we have been experiencing; but they exist and are documented and available to all internally. Our HR and Admin departments are some of the most people-friendly in the industry. We have won numerous awards for their focus on the well-being of our employees. Yes, there are plenty of areas of improvement for our HR and Admin (and other) groups. However, that will take them from being already quite good to be even better. 'Poor' doesn't do justice to their work. The one thing that we have always been proud of is the amazing projects that we work on. Your perception, that we are picking up garbage projects, is very surprising. We help some of the biggest companies in the world solve problems that are mission critical for them. Having said that, I also want to say that no work is garbage - everything that we do is critically important for our customers. Regarding the company's goal, the management team regularly talks about it in open houses, Yammer, etc. I would suggest that you request a session with someone in the management and pose these questions (company's direction, the kind of projects we are picking up, specific feedback that you have for HR and Admin, etc.). We would be happy to take the time to answer your queries. One more thing: a company which wants to make money, while doing good social deeds and taking care of its employees (as you mentioned in the pros), is a good company in my opinion.
4.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

- Extremely beneficial for technology freshers - Top notch talents in software engineering - Wide array of technologies to learn - Learning of an individual is considered a priority

Cons

- Extremely poor work life balance - Very strict 'school like' work environment - Not very good infrastructure and facilities (At least for now) - Ratings and appraisals are not transparent and even biased sometimes - No flexibility to choose technology/department/project - Weak top level management - Poor employee retention - No incentives for overtime or extra efforts

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Nagarro Response
11y
Thank you for taking the time to leave a review and provide such detailed feedback. The pros are all areas that we consider important. Let me try to address some of the cons. With respect to flexibility in choosing technology and department, you should reach out to HR. Our culture has always been that of providing opportunities to everyone with regards to their career paths. Choosing a project on the other hand is not always possible - though even there you can try to raise a project change request. With respect to poor employee retention, I am surprised to see that you have this impression. Our employee retention is one of the highest in the industry for a company our size. Not only do we retain our employees, we also have a decent rejoining rate for people who leave. About transparency in ratings and appraisals, this is something that is being made very systematic - the new appraisal system makes the rating process fairly transparent. Transparency in how we do things is very important for us; this is one aspect that you should see improve continuously. We are a very fast growing organization and sometimes things may take a little while to catch up. But our heart is in the right place, so whenever you feel that there are things amiss, you should reach out to senior management and convey your impressions. It will help us improve.
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