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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

By some measures, they are the industry leader in several aspects of speech recognition.

Cons

1. They expect overtime on a regular basis. 2. In Professional Services (client work), they'd rather kiss client's asses than guide them to better solutions for the client's customers. 3. While they've done some work on advanced speech UI design techniques, the sales people don't sell them, they only sell lowest project cost, so the delivered solutions are at best average, not industry-leading. 4. The company's growth is largely by acquisition, often hostile, rather than organic growth, which means (a) there are layoffs with every acquisition, (b) management and organizational structure changes frequently, (c) they aren't pushing the technology forward internally. 5. Design and development tools are behind the industry, which slows development and produces mediocre applications. 6. They hire mostly junior people who have no personal life and work long hours with little complaint. They don't value experience and expertise. But then the sales force doesn't sell that, so why have it? 7. The company focus is on making the most money and keeping the stock price high, not on satisfying clients and customers with the best products and services. It's hard to be proud of working there.

5.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits package is up there with Google. Medical, dental, 401k, stock options, partner discounts, popcorn and foosball, ping pong, free soda, free coffee tea hot chocolate. I can even work from home whenever I want.

Cons

The parking lot is too small. They do not keep up with the elevator inspections. Not much of a downside, really. Travel restrictions are necessary, but interfering with my job.

1.0
Dec 31, 2008
Recommend
CEO approval
Business Outlook

Pros

If you are comfortable with compromising your morals and being a "yes" man you may be able to do well there. Some departments in the company are more family friendly than others while others are managed by Attila the Hun. If you are getting into a good department with supportive and competent management than you should do okay, though I will admit that there are few of those at Nuance. In the Burlington location, they are in a fairly new building, so I guess for a plus I would say that they are close to shopping. Also if you are real good at "sucking up", you might get invited to the Chairmans Club!

Cons

Very political, many management team members either lack the experience to be at their role or the fortitude to disagree with the top when they should. A few management team members lack real life experience qualifying them for their role and do not value the input of real live experience from subordinates. Kind of like when I want your opinion I will beat it out of you! Certain organizations, and here I mean departmnents, thrive on sucking up to the department VP and throwing everyone else under the bus. As they look towards becoming a billion dollar company the need to look at the leadership team and bring in some real experienced managers. Unfortunately some of those that have the ear of Paul will never let that happen since it will (should) end up with them losing their jobs as well.

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Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.