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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

General - Great Technology and have some great Products - Own many key patents in the distruptive Speech technology (- Some Business Units are having strong growth. Benefits - Telecommute. This helps work life balance to some extend. But you work load keep you rethinking if Remote Work really helps - 4 Weeks Vacation (But note that this will inlude your Sick Days too)

Cons

- Fails to reward Employees for the success - CEO and Executive Management takes fat paycheck and they try to defend the meager Bonus and pay hike they hand over even in stellar growth years. - Lack of Work Life Balance even though Telecommuting - Poor 401K match - Health plan is not really great compared to other similar Tech companies. Get ready to pay a good amount as employee share. Benefist doing poor job in negotating best plans but try to market it well. - Professional Services is considerd World Class but it depends on which part of the Oganization you are. The main aim is get teh Work Done "Somehow" rather than doing it the right way and more efficiently

1.0
Oct 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work from home, no commute. Direct deposit. Supervisor seems to truly care about her team. After 5 years, the PTO is decent.

Cons

Very low pay. Same jobs outsourced to India (just type in Nuance Transcription Services and see what comes up). Expensive insurance for families. Want us to use our own time to check their over-zealous QA reports on a daily basis. Very hard to make the bonus. Difficult to contact IT sometimes. Very stressful work environment. I've been in this business 15 years, worked for private doctors' offices, hospitals, and several work from home transcription companies. The last place I worked was wonderful, but was bought out by Nuance. This is the worst company I've ever worked for.

1.0
Oct 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Real future potential if supported by meaningful vision and strategy Middle management tries to save the company from itself Fascinating products

Cons

Senior management is unqualified Senior management is not held to any standards Bad results only lead to lay offs of their reports, no accountability Internal 'good old boy' network protects the careers of those who came from Scansoft and early acquisitions No decision making powers to middle management A CEO who has squandered long term revenues for significantly reduced short term prepays, resulting in inflated performance No accountability for CEO for the many failures: SnapIn almost a quarter billion dollar investment, totally wasted. No reuse of technology, no reuse of IP, and most employees left after various layoff cycles Inability of senior management to define a vision and strategy. Technologically ignorance is strong at senior level CEO's benefits are far too high given the revenue level of the company and its performance Board was totally owned by CEO as chairman of the Board Quarterly driven focus resulting in short term selling of assets and deals at significantly reduced rates, destroying long term profit opportunities Across the board layoffs are common place while top management is protected Unless part of the inner circle, promotions are impossible, no room for internal growth Annual bonuses and reviews are aimed to minimize recognition and room for yearly adjustments Inability to attract and retain top talent, including CEO and senior management levels Big promises to our customers until the contract is signed, then support suddenly is non-existent.

Viewing 361 - 363 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.