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      Nuance

      Acquired by Microsoft

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      Nuance reviews

      4.0

      78% would recommend to a friend

      (3,203 total reviews)
      avatar

      Mark Benjamin

      88% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 28, 2018

      Ambiguous, no culture, abundance of red tape

      Software quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical, Dental, Vision, 401k (partial matching). Employees worth keeping will be retained

      Cons

      Read the following understanding that I was at TouchCommerce Inc for 4 years prior to being bought out by Nuance for which I stayed 2 years. The company I worked for was bought out by Nuance. Prior to the buyout, the company was mid-sized, goal-centric, cultural, and had great career opportunity. Post buyout, the company became apart of a much larger corporation, Nuance. Goals, culture, and employee value were completely lacking resulting in employee dissatisfaction. There was a high turnover rate. New employees seemed to enjoy the atmosphere.

      avatar
      Nuance Response
      7y
      Thank you for your candid feedback. We are definitely going through a transition period but our new CEO has us focusing on many of the things that you have outlined- improved, transparent communication, breaking down the silo’s and providing people with more opportunities to move internally. We are happy to report that as we closed out our fiscal year 19% of our positions were filled with internal candidates. We also have implemented multiple channels and resources for you to provide feedback and take feedback very seriously. We will continue to focus on ensuring that we take the right actions to improve in the areas that you have highlighted.
      1.0
      Jul 18, 2018

      Let go after 11 years of great service

      Mls
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supervisor very helpful and available.

      Cons

      Years of service mean nothing to Nuance. You are expendable. On one of there MANY lay off calls they stated that they kept me because I "showed" up for work and was consistently a great MT. Now that has changed because of their grid I finally started making some $$ and now it is time to let me go.

      avatar
      Nuance Response
      7y
      Thank you for your review on Nuance Transcription Services. This Glassdoor page if for Nuance Corporate and so your review gets the proper attention it needs I would recommend sharing it on our Transcription Services glassdoor page here: https://www.glassdoor.com/Reviews/Nuance-Transcription-Services-Reviews-E537513.htm
      2.0
      Jun 19, 2018

      Implementation

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home allows for good work/life Flexibility. Benefits.

      Cons

      Reactive. Terrible communication. No employee empowerment. Management can not manage staff or operations to support staff as they are fully occupied by responding to requests from their own managers, usually for rehashing data (because there is no central forecasting database) . No transparency.

      avatar
      Nuance Response
      8y
      Thank you for your review on Nuance. As a current employee, it’s important to share your advice to management on this years confidential employee survey that launched in June. To your comment there is no opportunity for feedback or improvement to any processes or initiatives, this survey is the perfect opportunity to provide that feedback. We’re glad to see you enjoy your work-life banace and the benefits.
      Viewing 385 - 387 of 3,203 Reviews
      Related searches: Nuance jobs | Nuance salaries | Nuance benefits | Nuance interviews
      ReviewsNuance reviews

      Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.