Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 681 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 355 reviews)); "Poor Management and pay for what you do" ((in 250 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jan 5, 2010

Great place to work: Paychex, Inc.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relatively recession proof. Never had corporate layoffs. Product is still in high demand. Upward mobility is realistic.

Cons

Can't think of any. Paychex has treated me very well.

3.0

Nov 7, 2009

Paychex review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company overall...People are intelligent and very helpful to one another. Training is amazing and there are high expectations. Benefits are great. Not a lot of turn over...many veterans.

Cons

Upper management gets placed in position because of sales numbers and not because of leadership skills...Has been an issue within, but not willing to change it. Pay is average for what you do.

5.0

Nov 6, 2009

Great Place to work

Client services supervisor

Recommend

CEO approval

Business Outlook

Pros

Branch level support is great. if you have a problem your local branch manager will gladly help or listen to you same with core managers. People are always willing to help at the branch level expecially when dealing with frustrations.

Cons

Corporate office doesn't ask the branch before doing they just do. branches that deal with the day to day ahve no say when they really should have alot more say. corporate focuses on the wrong aspect of the business when they should look at the current picture.

Viewing 5935 - 5937 of 5,995 Reviews

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