Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 8, 2023

Poor values and micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO is great, that’s it.

Cons

Started working here about a year and a half ago, I was told this was hybrid, no micromanagement, for salaried employees we have unlimited PTO/sick time, and the culture/values are top tier. Unfortunately after about 1-2 months of being employed here, I found out everything above, that was also mentioned on my interview, was the total opposite and the nightmare just continued. Micromanagement began, I was limited on PTO (black out time started in dec to Feb - no pto allowed). I received zero training on my LOB, and or the duties for my job as a supervisor. I was then told I’m not going to receive training “we” don’t have that here to just do side by sides. They lied to just hire someone externally and get them in quickly. There is a-lot of cliques among supervisors and managers and If you aren’t in them you’re out! In short, I don’t recommend working here.

1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pro's working here at this company because this place is a horrible place to work at

Cons

Paychex is a racist working environment that has glass ceilings for people of color and doesn't promote people of color

2.0
Oct 24, 2019
Recommend
CEO approval
Business Outlook

Pros

A good company with a vision but not in the IT sector.

Cons

They are PRETTY laid back people juggling legacy 30 years old software, and have no plans to rewrite. Boring work and you won’t gain any knowledge. Managers are PITA and want to save their rears by giving hard time to people who are ambitious.

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Paychex Response
6y
Thank you for the several years of service, as well as taking the time to leave us feedback. Paychex was born of the philosophy that one great idea can change the world, and we continue to thrive on that same principle by enabling our employees to be visionaries, especially as technology powers everything we do. We’re disappointed to hear you didn’t find the work challenging during your time here with us. However, we welcome the opportunity to connect and address any further feedback on your experience. You can contact us directly at glassdoor@paychex.com.
Viewing 61 - 63 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.