Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 25, 2018

Outside Sales Consultant Candidates Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will generally be able to learn about the HCM industry, because Paychex offers multiple solutions.

Cons

Please think about the fact that Paychex pays their sales consultants 10K-25K less of a base salary than their competitors. It goes without saying how much they value their employees and is evident in the turnover. They brag about a nice commission plan, but the only way to be successful is to be that dirty salesperson I'm sure nobody wants to be. Ask any successful salesperson at Paychex about their success and how they achieved it , and I promise you in less than a minute you will realize they are more often then not, ego-maniacs who brag about their accomplishments rather than try to see beyond themselves and how their knowledge can help others. This is probably because they are trying so hard to fend for themselves because the base salary is so low for the amount of work and stress it takes to penetrate a market where payroll is highly commoditized. The company culture from a sales standpoint stinks , and there are multiple daily conflicts between seven enter divisions and I have witnessed many of my colleagues experience bullying , harassment, and lack of quick response by management to resolve the issue . Do your homework on other companies , there are some great ones out there to work for like Paylocity, Trinet, Ultimat Software, iSolved, Namely, and even some local providers that many of the best Paychex sales reps have left to. They all offer better compensation and overall value if you're looking for a stable career without as much stress. Don't waste your time with Paychex low ball offers if you want a successful career in sales, you are better than that! Btw, in all my time at Paychex , I have only come across 3 current clients willing to give a reference and Paychex has more than 600K clients in North America. They are getting blown away by newer companies with better strategies and resources, also a more ethical company culture overall.

1.0
Apr 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Only if you’re trying to get into sales and are desperate. I’m only still typing because glass door states I need 20 word minimum. Ask a current employee to look in the eyes and be honest if you shout work at Paychex. If you potential client cancel any further appointments with your the rep.

Cons

The executive leadership is so bad and ignorant. If you work here you will ask yourself how in the world is the person in a leadership role let alone being in charge of other leaders.

1.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are fairly good

Cons

1) Below Average Pay, 2) Poor Work Life Balance (Operations overworked with too many clients and Sales with unattainable sales goals in saturated territories, 3) Politicized/Cronyism at the 4th floor that impacts the rank and file, 4) Hypocrisy at the highest level with a multi-million corporate culture shaping initiative serving as a band aid to low pay, over work, and unattainable sales goals as an income cap. By the way, when they say uncapped earnings, please understand that they may not cap it on paper, but when your bonus and commission is tied to astronomical sales quotas you are realistically capped. Nice try Paychex Finance!

Viewing 67 - 69 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.