Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 676 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 395 reviews)); "culture is great and consistent" ((in 345 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews)); "great place to work before covid can work from home" ((in 131 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Mar 9, 2026

Hmmmmm….A lot of positive reviews on the same day

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Nothing I can think of. It seems like everyone in every department dislikes their job and are there until something better comes along.

Cons

Everything. The negative reviews are all true. Run.. far away if you have personal values, integrity and value your mental health.

1.0

Oct 12, 2025

The absolute worst company I've ever worked at

Payroll systems analyst

Recommend

CEO approval

Business Outlook

Pros

They allow PTO, breaks and lunch time so I can look for another job!

Cons

19 years I have been working with an acquired company and just received the worst annual review and (laugh, laugh) increase in my entire tenure. I plan to take my knowledge elsewhere and tell them they can keep their pennies for JG

2.0

Mar 4, 2025

Slow & Old - new HCM competitors will keep edging them out

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Well known, decent benefits but retirement match doesn't kick in until 1 year

Cons

Older company, slow moving, lots of people in roles who have been in that same role for far too long and they hate any type of "inconvenience" or asking them to do their job.

Viewing 73 - 75 of 5,995 Reviews

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Hmmmmm….A lot of positive reviews on the same day

The absolute worst company I've ever worked at

Slow & Old - new HCM competitors will keep edging them out

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