Benefits aren't that great - Medical switched us from a PPO to an EPO, yet didn't lower our costs.
Low morale
No raises in years, besides your yearly raise (1-5%) if you get one, even if your team is awesome, they will still force someone in the no raise zone.
They don't keep up with cost of living.
They bring in new hires with zero experience making as much as our seasoned FSEs who have been there for over 10 years.
Lack of moving around within Philips - internal jobs are already filled before they post them. They just post them for the formalities.
Job promises are also no good, I personally have been told I had two management jobs, both of which fell through.
As a FSE, you have NO JOB LIFE BALANCE. Large territories, we have 1 FSE for 3-4 states.
ServiceMax is horrible for our Service Ticket system, and they keep making it worse with every update.
For a "Tech Company" that works in hospitals, they do offer low pay.
There is no employee retention, we have multiple people leave right after we hire them, as the job is difficult and travel is over 90%.
They have outsourced a lot of jobs to India, and they don't work the same hours as the US, so expect delays with IT and getting things resolved.
Company provided equipment is getting worse, again a Tech Company, and they provide worthless Laptops, and Cell Phones (however, they do offer BYOD, if you want to spend your own money).
Factories that were based in the US are now outsourced, all equipment comes from overseas, causing delays getting equipment, and more paperwork to be completed when the FSE performs installations.
LOTS of micromanagement from other management teams, people that don't even directly deal with your team will question everything. Including, parts used, your FSEs time and how they spent their day (being home waiting for a call is non productive and goes against you), your work orders you have opened, finance.
Employees are eligible for "reward points" for jobs well done, but they are hard to come by as anything you do is already expected.
