Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Questrade

      Engaged Employer

      Questrade reviews

      3.7

      66% would recommend to a friend

      (821 total reviews)
      avatar

      Edward Kholodenko

      68% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      821 reviews
      2.0
      May 16, 2025

      Directionless and flailing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's still some talent there and some good people caught up in a terrible situation.

      Cons

      Working at Questrade over the past year felt like watching a bunch of consultants shuffling deck chairs on the Titanic. A once-solid company deteriorate into one of the most toxic work environments I’ve ever experienced. They fire talent like they’re picking names of a hat, inexplicably keep the most mundane projects under NDAs (and then wonder why they keep botching launches) and the most powerful person at the company seems to be a random mid-level manager openly campaigning to get his boss fired while running all of his company work through his personal ChatGPT account.

      1.0
      Jan 22, 2019

      The Honest Truth of being a CSS Agent

      Client service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn the true definition of a toxic environment. You learn how fake 'supervisors' are and how the corporate environment revolves on the bottom line aka ' is them paying you $37,500 worth it'. You learn that management doesn't have a backbone when it comes to upset clients, complain and you shall receive. Most clients wont want to talk to you cause they know once they talk to a team lead or how we say 'member of leadership', they will get what they want. Your coworkers are nice but anyone in a *higher* position, isn't really to be trusted.

      Cons

      You are forced into working late shifts. When you are hired you are told working 12-8 is once a year but really it's every 2-3 months. If you're a suck up and understand that supervisors play favourites it may be every 6 months. If you don't have a peppy attitude over the phone, you're probably going to get fired. Guilt tripped into overtime time by 'Team Leads' who aren't true leaders but pawns of senior management. When your quality is reviewed, understand it is subjective, yes you can have points deducted for saying um which then affects your 'bonus' if you can even call it that. Your lunch is 35 minutes long and if you go over by a minute, a report sent department wide that will notify your peers of how bad you are. Did I mention that time spent on washroom break is recorded, yes the minutes you spend doing your business it recorded. Your desk is a highschool computer lab and you'll hear the person to the left and right of you as you try and work.

      1.0
      Nov 13, 2017

      Beware of fake reviews by HR !!!

      Css
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get employment there, they even lowered their requirements due to their high employee turnover.

      Cons

      NO EMPLOYEE WORKS THERE FOR 10 YEARS, these are fake reviews, average employment time there is less than 2 years. Pay is lower than the industry, long hours, no recognition, and no room for advancement

      Viewing 4 - 6 of 821 Reviews
      Related searches: Questrade jobs | Questrade salaries | Questrade benefits | Questrade interviews | Questrade conversations
      ReviewsQuestrade reviews

      Glassdoor has 1,054 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.