SAP reviews

4.2

85% would recommend to a friend

(24,990 total reviews)
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Christian Klein

76% approve of CEO

73% positive business outlook

SAP has an employee rating of 4.2 out of 5 stars, based on 24,990 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SAP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

25K reviews
1.0
Apr 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Concur or what is so-called now SAP Concur relies heavily on SAP's fame to lure top talent to its business. As a tech company, lots of basic frills are offered to employees but nothing compared with leading companies. Cultures & Values are on paper, hence in real life employees do not trust each other and backstabbing is normal to the daily work pattern.

Cons

Onboarding is beyond weak. Management is fragmented. Favouritism is normal. Human Resources should be called personnel as they are useless for career progression and confidential conversations are leaked constantly.

1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

-Some really great, genuine people, I've met some great people I will call friends for life -Great earning potential -Great benefits

Cons

-You must 'fit'- now when I say that I mean that you must have the face and the 'look' of the rest of the sales team meaning if you are even slightly different you will probably feel very out of place and won't last very long. If you have seen our sales floor, you know exactly what I mean. -Questionable diversity...SAP Concur advertise and continuously talk about their 'Diversity' and great 'Culture' (A LOT) however it's actually pretty incredible how UNdiverse and UNcultured the SMN team actually are. -MDR managers are failing their team- I will leave this one here. -They will always ask for feedback and you will provide it however nothing further will be done because things 'work'. -Remember that you are just a number and they will expect you to work tirelessly to get there, fine it's sales. However even when you get there, they probably won't care if you don't 'fit' the team. -I don't regret working here however I do regret not leaving sooner than I did and giving them the opportunity to cause further stresses. It's probably a good time to note that my numbers were GREAT in fact I was one of the highest performers. If you are someone that is genuine, isn't sneaky and doesn't like a gossip then this place is definitely not for you. However if you do, you'll fit in just fine.

1.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Pros aren't really pros after a while ,lots of promises given at the start SAP's marketing is good ,internal as well as external but that's about it

Cons

Management doesn't take employees advice on how to improve internal processes which are too complicated Product support can't put up with the volume of incidents raised by the customers There is not enough transparency about the products and support during the sales process which causing disappointment and customers frustration after the implementation cycle Salary lower from other premium players in software industry Management too ignorant to develop employees and to support their progression Training of employees is week and very high level Customers frustrated with complexity and inability of SAP to keep its word given at the point of sale Canteen food is just below the average standard

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SAP Response
8y
Thank you very much for your feedback. We’re sorry to hear about your current experience at SAP and will share your feedback with the Product Support Management Team. We encourage you to connect with the HR Employee Experience Team where you can seek advice on career development/progression and speak confidentially about the topics that are causing you frustration. Please be assured that your feedback is important to us and we are always open to new ideas and ways of innovating and improving.
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