Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jun 15, 2018

Things are going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Holiday time, volunteering time, nice colleagues.

Cons

Archaic bell-curve employee rating process which is really an underhanded way of saving money by cutting raises and bonuses. A myopic move by management if ever there was one as morale is so low I don't know anyone who isn't looking to leave. Senior management set unrealistic targets for the sales teams and then avoid accountability when said targets aren't met. It's easier to blame/fire the lower level workers than accept responsibility. "The buck stops here" is not a plaque you'll find on Steven Kelly's, Steve Hare's or Blair Crump's desks. The spending freeze has caused innovation to grind to a halt. People have stopped asking for funding for necessary tools. Products are released without adequate testing (SL). No funding for personal development/training. Watching a Lynda video is a poor substitute.

1.0
Apr 30, 2018

Disappointed in you Sage. Do not work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working My team is great, and there are some brilliant people across the business Diversity and inclusion program

Cons

No continuity in staff - either pushed out, fired, or leave Poor processes, internal systems, completely disjointed Can't trust senior leadership, do not pay as promised, likely to stab you in the back to get ahead.

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Sage Response
8y
As a current colleague, I am glad that you appreciate the flexibility, and our commitment to diversity and inclusion. We do this because we value our employees, and as you mentioned we have thousands of brilliant people across the business who serve and care for our customers. This includes friends and family as you mentioned. There is always room for improvement, and you left this review to voice your perspectives which is important. We encourage you to also share some of your concerns and solutions through our internal channels where you can truly make a difference.
1.0
Oct 3, 2017

Toxic working environment(Dead End Job)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free fruit once in a while. My boss didn't care if my coworkers were off to their lunch break for 30 minutes or 3 hours. Outdated products/technology with people using forcing customers to upgrade products by misleading them, then being rewarded as top reps.

Cons

Management is disjointed. They have no care for their employees or their customers. Leadership decisions made without always looking at the big picture. Plenty of talented people have left. 30 or 40% potential bonus written in job letter that you never ever received. Top Management and manages eat bonuses. Sage continues to engage in business practices that negatively impact their employees at every turn. They continually cut employee benefits in an effort to boost financial performance perception, and they operate with the "do more with less people" mentality. They use a completely outdated process for performance management, forcing managers to have to arbitrarily score employees with "unsatisfactory and needs improvement" in order to hit the bell curve quota established by HR. Merit increases are tiny, even for high performers. Don't expect to be rewarded for your hard work in keeping their customers happy. They will continue to under-appreciate you and nit pick at you about meaningless arbitrary goals that have NOTHING to do with serving the customer. If you do work here, good luck trying to get a raise and promotion. You can work as hard as you can, exceed expectations, and receive zero recognition. You will receive a lot of empty promises, and despite the abundance of executives and upper management. I am Sage. I am a mediocre business software company with no real direction other than "reorganization". I am Sage. I punish employees who attempt to innovate and only allow creativity if one of the upper management staff comes up with an idea (i.e. steals it from subordinate employee and takes credit for it). I am Sage. I treat my employees as disposable resources. No one is valuable and I show no loyalty to them unless I need something. I am Sage. I believe the number of tweets my executives send will make us more successful in the US market rather than producing functional technology that customers want to buy. Please follow us. I am Sage. I will take away employee bonuses and terminate employees until our financials look good on the books and then turn a blind eye to how we have destroyed the internal structure and morale of our company. Don't ask how we are going to meet our numbers next year. I am Sage. I believe the closeness of the Atlanta airport is an amenity for my employees. (Yes I think staff truly believes that).

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Sage Response
8y
Thanks for your feedback. Through recent campaigns to ensure no colleague can put our business at reputation or risk, each and every person across Sage is encouraged to report such behaviour. The SafeCall number if free and confidential. We don't cut employee benefits. The way the bonus system works is made clear. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage underperformers. In order for Sage to succeed in the future, we had to address underperformance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address underperformance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution this is recognition that our management community are now more able to effectively manage and lead our colleague population. Please feel free to contact me if you wish to discus any part of this - glassdoor@sage.com Thanks again for your review.
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