When signing up for this company, you're going to get sold an open, career oriented and customer focused environment with incentives. You'll quickly realize that this was a trap for the following reasons:
- There is no advancement even if you are in the top performers of your team. You will fill in a fantastic career growth plan with your manager that you'll never hear about ever again.
- You'll get overwhelm with work because even though the core value of this company is "customer first", they are only focused on getting their investors happy which means high revenue and low expenses so short staff and frustrated customers is the day to day routine there.
- The CEO or president will fly in from the UK once a year to let you know how proud he is and how good of a job you made and one month later, your manager will announce you that there will be no bonuses and all that good work you did was for nothing.
- Looking for good work/life balance, working from home, time off to see your family during the holidays? The answer is NO. Blackout period during holidays and in the middle of summer plus most of your day off request denied because the company operates at barely minimum staff.
- The company will never adjust your salary so if you work there for a couple years, you'll realize newbies will be making more money then you do.
- You're performance oriented and good at generating leads? Great, you'll get rewarded with dollar store garbage.
- You're bilingual? Definitely a plus but wait! You'll get no extra money for this skill and you'll get terrible working hours.
So overall, if you are ambitious, hard working and looking for a real career with good work/life balance, I would strongly recommend you to look somewhere else.
