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      Sage

      Engaged Employer

      Sage reviews

      3.6

      63% would recommend to a friend

      (5,274 total reviews)
      avatar

      Steve Hare

      70% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Sage has an employee rating of 3.6 out of 5 stars, based on 5,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Apr 13, 2024

      Organizational challenges, post-acquisition shifts at Sage Intacct

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the opportunity to work at Sage Intacct several years before it became Sage, during which I appreciated many positive aspects such as supportive management, excellent colleagues, and a strong company culture that fostered a sense of unity. Collaboration across all levels of the company hierarchy was highly enriching and productive, actively encouraged, and duly recognized by the management.

      Cons

      Following the acquisition by Sage and subsequent changes in leadership, there was a noticeable shift in the work environment. While I still had positive experiences collaborating with old teams and new teams, there were challenges arising from shifts in local NA leadership and Sage UK teams killing off Sage Intacct teams. The changes resulted in limited opportunities for career advancement, as management seemed to dictate career paths rather than empowering individuals to chart their own growth, and work being handed over to UK teams. Micromanagement became prevalent. Cross-collaboration was micromanaged, and project allocation became less available and restricted, leading to a reduction in opportunities for professional development and advancement. Additionally, previous contributions to the company seemed to lose visibility and recognition, under the new management structure, There was also little to no recognition for your current work as well, leading to a sense of working without visibility or appreciation under the new management. Overall, while my initial experience at Sage Intacct was rewarding, the post-acquisition changes introduced some organizational challenges that affected the overall work experience.

      avatar
      Sage Response
      2y
      Thank you for your feedback. We are sorry to hear that you did not have the most positive life at Sage experience after the Intacct acquisition and have taken note of your concerns for continuous improvement. We have been moving toward a more centralised, more global approach to working which has required us to streamline processes and reorganise the way teams work. That being said, we have made these changes to create more and better quality opportunities so we are saddened to know that the opposite was the outcome. With our Talent Marketplace platform, we will continue to empower colleagues to take charge of their career development and your feedback shall go a long way in helping us shape how we do this. We wish you all the best in your new career adventure!
      1.0
      Jan 14, 2024

      Company restructure galore - 0 job security

      Campaigns team
      Recommend
      CEO approval
      Business Outlook

      Pros

      People at the company are very friendly/helpful. Great people below all the senior leadership.

      Cons

      Was at the company for about 2 years and saw around 3 “company restructures” which saw many people left redundant or having to move sector. Extremely outdated marketing tools and methodologies with partners/agencies considering this is a relatively large company. Instead of growing and imporving, senior management made it a point that they want to continue with the current set up and bring people on who would continue with the set up rather than look to improve/grow the marketing space. 0 job security.

      avatar
      Sage Response
      2y
      Thank you for taking the time to leave your feedback. We are sorry that your experience with us was not as positive as it could have been and we have taken note of the reasons you have given as to why that was. We have indeed undergone a lot of change recently because of how rapidly the industry has changed. However, all the decisions that we have made to reposition ourselves to keep delivering on our promises to customers and other stakeholders, were not taken lightly because of the consequences they had on our people, good hardworking people. We don't want our colleagues to feel like they have no job security or to feel like their innovative ideas are not welcome. So, please let us know what more we can do to ensure our colleagues know that we are committed to empowering them to thrive and grow with us. We welcome your insight via the internal survey linked below. And don't worry, it is all anonymous so you can be open with us there as well. We hope to hear from you soon! https://forms.office.com/r/DMHZrJHppy
      3.0
      Oct 16, 2023

      Poor onboarding and training experience

      Customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits were decent and the people were kind and helpful.

      Cons

      The job felt lonely and isolating to me. It was a requirement that we work in-office multiple days a week, despite 95% of my team being in other locations. But all virtual meetings for my team were completely camera-off, so I never even saw the vast majority of my teammates. I also found the new hire training to be unengaging and tedious. For 4 weeks, my training consisted entirely of watching videos for a few hours a day. Other than these videos, I had basically nothing to do. A little downtime is great, but having 20+ hours of downtime a week was boring and felt like a waste of time and money (due to the cost of commuting to the office just to watch videos)

      avatar
      Sage Response
      2y
      Thank you for your feedback. We are sorry that you did not have a more positive life at Sage experience and we have given visibility of your concerns to our Customer Service team in North America. Please feel free to reach out to us if you have any additional suggestions on how we can improve our training experience for other colleagues To do this, please use the link below to an anonymous additional feedback form. As you step into the next chapter of your career, we wish you all the best! https://forms.office.com/r/DMHZrJHppy
      Viewing 652 - 654 of 5,274 Reviews
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