Sage reviews

3.6

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 15, 2017

Software Engineer

Recommend
CEO approval
Business Outlook

Pros

Flex work hours Work from home sometimes Most employee working there are friendly.

Cons

No career growth. Low or zero morale. The company push people out by putting people on the PDP/PIP for the sake of meeting company quota and literally force people to leave after making them jump through hoop. Dev/QA are leaving every month and managers hardly care.

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Sage Response
8y
Thanks for your feedback about Sage. Work life balance is so important for colleagues, their families and Sage - it's something we believe in and want our colleagues to achieve it, so it's great to hear you do. Our people are great - friendly, helpful and supportive! There's lots of opportunities to build your career at Sage. Our Sage Academy helps you achieve it, you, along with your manager can help you achieve your career plans. There's also some great tips in the 'Career & Recruitment' section in YourSage (specifically 'Top Career Tips') and of course, the fantastic Linda.com with 1000s of hours of L&D videos - from technical courses to career developments ones. Our ambition is to build and provide the best technology and services for the world’s Business Builders. We have huge aspirations for our business – we want to be the worldwide market leader and we have a strategic plan to accelerate our revenue growth and improve our margins with our new generation cloud accounting products to meet this ambition. But we also need to create a high performing culture. Our performance management process is designed to increase the effectiveness of our colleagues and therefore the organisational capability to deliver strong levels of performance. It focuses on results and behaviours, allowing us to reward success and inspire our 13,500 colleagues in a consistent way. Our People Business Partners and Learning & Development Centre of Expertise support our managers in ensuring all colleagues performance ratings are calibrated to objectively help them with consistency, levelling and fairness. We do have guidelines for the distribution of performance ratings (which are available to all colleagues to see via the Sage Academy). We expect managers to understand these guidelines and consider these in the context of business results. Our global performance data for FY16 shows 86% of our colleagues were rated as ‘Meeting Expectations’ or above, showing us that the performance distribution curve was slightly skewed to the right. We anticipate around 15% of our colleagues may fall short of requirements, needing improvement which may be supported through a Performance Development Plan or Performance Improvement Plan to get back them on track. Continued unsatisfactory performance may result in a colleague leaving the business. This approach to managing performance is no different to the majority of established organisations with ambitions to drive performance and ensure the sustainability of their business in the future. Thanks again for reviewing Sage.
1.0
Dec 1, 2018

Avoid

Recommend
CEO approval
Business Outlook

Pros

The people are what built Sage but too late to save it.

Cons

Totally lacking direction. Lost out to the competition and treat staff horrendously over last few years, 35 long serving loyal sales staff sacked without notice and most of good employees have now left of their own accorde .

1.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice building, some dedicated people, decent benefits

Cons

Awful CEO, 'positivity' above all else, sales-oriented targets even for non-sales roles, salary low for the role type, deliberately unachievable targets, laughable bonus structure, staff scared of speaking out in case they're labelled 'negative' or 'cynical'. I could list about twenty more. Be careful when reading reviews. Those 'higher up' will say that staff views are listened to, that bullying isn't tolerated and that you'll never be penalised for raising a concern. It's possible that they actually believe this - because concerns never make it past first tier management. People raise concerns with their managers, but rather than listening and passing this on, they're dismissed with 'Don't be cynical', 'Don't be negative' or something similar. Bear in mind that 'positivity' is built into most people's objectives, so when the manager who is in charge of their annual review starts calling them negative for raising a valid concern, people will back down.

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Sage Response
9y
Thanks for your review. Pleased to read you happy with the North Park campus in Newcastle, it's a great building, with cafes, gym, shops, cash point, lots of free parking and other facilities. The benefits are great and with the Sage Reward portal they're easy to access and amend...the discounts, health plans and childcare vouchers are particularly useful. And how exciting we are about to launch the brand new Save & Share plan globally! Our people are just the best, surrounded by dedicated colleagues who work hard and sure know how to play hard too! Bullying and unethical behaviour is not tolerated at Sage and because there's a free and confidential helpline to report this, there can be no penalty. We encourage our people to use the SafeCall number as don't wan this behaviour here. Although I personally haven't been here that long (18 months), I'm lucky to work in an office where the average tenure is about 10-15 years...which is amazing! Sage is also committed to rewarding high performers. We pay market rate and the Sales Commission schemes are un-capped, and last year our top performers earned 3 times their annual salary in commission payments alone. Our average earning is £1,023pcm in commission sales. That compares very favourably with our competitors, and is even more competitive in the North East where the majority of our sales team are based. We do listen to colleague's concerns and act upon them too. Thanks for your feedback.
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