Sage reviews

3.5

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Car park, coffee, you will make some good friends who eventually all leave when they see what a miserable rotten place this really is, how undervalued they are and how much more they could earn elsewhere

Cons

Sage used to be all about the employees, now it's all about the shareholders, you're just a replaceable number even if you're one of the big hitters. Over my years at sage I have made good money, however this basic salary is laughable compared to the market, sales people follow the money and you can command 24-30k basic in other b2b sales roles with more achievable targets and commission. The basic has stayed tge same for 13 years years, any pay rise is also below inflation. The problem with sage is they have dumbed the role down to be like a b2c call centre full of job hoppers, they don't seem to grasp b2b is a different world and you need skilled switched on sales professionals. Sage would rather pay peanuts and get monkeys. The main focus is on replacing experienced staff with apprentices straight from school who don't know any better and don't have financial responsibilities. Sales is a noble profession, not at sage though, you're treated like idiots. The person who replies will come along talking about UNCAPPED commission, that is a LIE! Sales are capped at 200% per month so either the person who replies is lying or whoever gives them the information is lying. Management have a habit of barefaced lies, even backstabbing each other and accusing other managers of lying, the place is a sess pit, if you're someone's friend u will be looked after otherwise you're on your own. Currently sales are ringing companies that went out of business yrs ago to try and sell training, when you speak to senior managers they don't know what we will be doing from one day to the next, there is no plan in place for sales and most staff have left with the remaining currently looking. Sage could be good but they choose to be greedy, arrogant and treat staff with utter contempt, unless you're management, then you get paid to do literally nothing bar turn up when you fancy and gossip about your own staff. At least today I've got a new job, a company that actually pays well and looks after staff , what a novel idea.

1.0
Oct 16, 2017

Avoid!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are really great, and you’ll make a few friends for life. Pension is good and healthcare ok.

Cons

1. Cliques - too many of them... Boys clubs and backstabbers. Take nobody at face value! 2. Management - want to have your day to day job picked apart, by someone who hasn’t done your job? This is the company to join! They’ll also take credit for the work you do! Some will overstate what their team members achieve to make sure they hit target and get commissions... 3. Targets - Unrealistic and unachievable. Even when you give managers the verbatim customer feedback, they don’t care. You’ll be the one raked over the coals (in front of your peers most of the time!). 4. Products - They don’t listen to the customer and instead build what they believe people want... That’s why customers are leaving to competitors in hoardes! 5. Pay - It’s average. Competitors will match and (in most cases) pay more, with a better opportunity to earn commission. 6. PR - just look at most of the replies to the reviews on here! No heart, or individual response... Copy/paste from the ‘Good Guide to Business Response; 1984’ 7. Boulevard of Broken Dreams - You want that promotion? Tough... You’ll do extra work to earn it, and not get it anyway! Training?... Nope! Not for you! 8. Elite Holiday - Excellent for those people who fiddle figures to make themselves look better... Or work on the renewals team. Even a couple who brown nose with the Directors! You work hard, day in day out, and over achieve?... You’re not going anywhere!

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Sage Response
8y
Thanks for your feedback. I am sorry to read your experience wasn't a good one, this isn't what most of our 14,000 colleagues have, although we are not complacent as we want each and every colleague to have a great experience working here. If there's any suggestion of wrong-doing, it should be reported confidentially to SafeCall as outlined in our Code of Conduct. All feedback on Glassdoor is taken seriously and each review receives an individual response. Currently 26% of our vacancies go to internal candidates and in some countries this is as high as 45% which demonstrates the value we place of developing colleagues at Sage. We do benchmark our salaries with the market and pay competitively and have great opportunities to excel as well as our award winning benefits. We know listening to our customers and giving them what they need is the only way to keep customers for life - we've recently won a number of awards too - from innovation for 'Pegg' to Project of the Year award for Sage 50 transformation.
2.0
Jan 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits- Dental, Vision, Medical, Gym reimbursement. Start with vacation time Overtime available if needed Pay is decent if you can hit goal. Work/Life balance is good

Cons

Company is becoming to vested in the shareholders rather than the employees. Doubling or even tripling goals from the previous year without making improvements to the product- and at the same time increasing the price of the product 2 to 4 times a year. Micro-managing is ridiculous because of the impossible-to-hit goals. Sage puts on a facade of being a huge family and "OneSage", but again, all of its changes are for the shareholders, not the employees. Too many changes happen in a year with compensation.

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Sage Response
9y
Thank you for taking the time to write a review. We are glad to hear that you are enjoying the benefits and feel you have a good work-life balance. That is important no matter where you work. It’s true that we set the bar high, and the introduction of our cloud products will not only bring huge benefits to our customers, but assist in our sales team in achieving their goals as well. We have many changes over the past couple of years, and like most companies, we are always looking for ways that we can improve our colleague experience. Your feedback is always welcome and very much appreciated.
Viewing 85 - 87 of 5,257 Reviews

Glassdoor has 6,278 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.