Sage reviews

Newer people with less experience are coming in making more money than current employees and a better bonus plan with minimum of 20%. Older employees are still on a 4% bonus plan and have not been given a date when it will be changed. The older employees are doing most of the work and not being rewarded. Morale is low and there are a lot of new people that do not know what they're doing and the older people are trying to correct things before it's too late. It's about to be too late because the people with the knowledge are walking out the door in droves because they do not feel valued. With the current changes in the company there is no room for advancement or growth unless you are in sales

And then it slowly began to change...the quaint and delightful meadow eroded into an oozing swampy cesspool. Middle management became MICRO management and all sense of value (for the individual contributions of employees as team members) gave way to backstabbing, malicious gossip, every-man-for-themselves as the ship ran a ground. I could go on and on about the ineptitude, but that may be immature. So back to the ship! The first wave of rats began leaving and then the next wave of sensible professionals. And for what? Changes made with the customer in mind - all for the customer, but in fact HAPPY employees is what truly delights customers (when it comes to contacting customer service/tech support). Oh sure, the numbers looked good on paper (because you cheated by creating a new queue to dump calls in), but customers were no longer being delighted. People need to work to live though, so what they are left with is those who have been beaten down and sullied and an endless wave of new recruits. I can not recall one hopeful memory or bit of good from the end of my time there...as a very talented individual/HUMAN BEING, I took my brilliant skills elsewhere (before I had a nervous breakdown or stroke because you will be pushed to the very brink!). Haha - if you are a masochist, Sage is the perfect place for you!