Sage reviews

3.5

63% would recommend to a friend

(5,260 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 3, 2017

Toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice but outdated building, some real talented people to work with, competitive salary of you negotiate well. Good career prospects if you work hard

Cons

There is no direction, senior managers for the most part are bullies who think that hurling expletives and abuse at people will motivate them. Sage is constantly in competition with itself causing internal conflict and political games rather than getting the job done. There isn't enough resource or backfill at the coalface meaning staff are overworked to breaking point, good people are leaving in droves. However sage does fill an ever increasing quota of directors and VPs, mostly based in London creating a disconnect and lack of understanding of how the business works at HQ in Newcastle ( it's still HQ for now). Senior leaders cannot accept harsh truths, harsh truths don't even make their way up the chain when they should which results in mass panic when an executive finally realises what's going on when it is often too late to act. Senior members of staff are not held accountable for disastrous failures. Staff are asked to polish turds and then lambasted when they aren't shiny enough. Sage is staring into the abyss for all the reasons above, those with any degree of foresight are looking to get out quickly, the ship is sinking, which deeply saddens me.

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Sage Response
8y
Thanks for your review. It appears you work in Newcastle, so you will be aware we are refurbishing the building there - as you say, it's looking a bit dated, but it's still a great space with several places to eat, on-site gym, spaces to chill and great interactive areas - such as the current boards where you can add your "starts with me" comments. No one should behave in the way you describe and we all have a responsibility to report such things - the SafeCall line is a free and confidential place where you can report this - Sage take this feedback seriously and it will be dealt with it. Our General Council & Company Secretary is responsible for ensuring all reports are dealt with. Also, I know our new Interim CPO takes such feedback seriously and is working hard to ensure employee engagement improves at Sage - this is something she is passionate about. The SafeCall number is outlined in the Code of Conduct as it differs in each country. You could also speak with your People Business Partner or contact me lynne.ellis-parker@sage.com and I ensure you your feedback will be treated in confidence.
2.0
Oct 21, 2017

All about People - A great Company going to waste.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very capable people here.....but they're sadly being wasted

Cons

Senior Management lack genuine experience, lack attention to detail and therefore lack insight to identify talent they have, acquire talent they don't (vs hire in from their 'old boy network'), develop talent that's there (if they cared to looked), retain talent under their nose and thereby lead a great British institution from the front. They simply come across as the infamous Generals safe and protected way behind the lines in WWI

2.0
Mar 14, 2017

Disconnected

Recommend
CEO approval
Business Outlook

Pros

Great people who are genuinely trying to do the right thing for the customer. Decent offices, competitive salaries and benefits. Mentoring program, CSR days, flexible working.

Cons

There is a fundamental disconnect between senior levels/global functions and the local business units tasked to transform the business. These units are crippled by lack of investment due to the fact that there is yet another period of change, so we can't back fill natural churn until "someone" decides what the larger change will be. As a result, I witness teams at breaking point, working extremely long hours 7 days a week to meet the challenges a company in a period of transformation faces. But here's the thing: lack of people investment whilst waiting for the next grand plan is exhausting the very people needed to implement this change.

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Sage Response
9y
Thank you for reviewing Sage. Yes, we have great, dedicated colleagues right across Sage and the Sage Foundation is great for colleagues and the charities who benefit. The new Mentoring Programme and associated Playbook is awesome and flexible working across Sage is fantastic as it helps individuals and families alike. We have hired several thousand new colleagues across Sage over the last few years and we continue to recruit and we invest in our people in terms of training and development, as you say, Mentoring, improving the onboarding process, Leading for Leaders programme etc. Thanks again for reviewing us.
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