Sage reviews

3.5

63% would recommend to a friend

(5,260 total reviews)
avatar

Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the people working there are really nice to work with and the work is interesting.

Cons

I posted another review with the heading "Suicidal due to companys lack of mental health understanding or training" but think it is very important for me to give these additional details as I hope no one else suffers the same mistreatment I did. I worked in Sage as a Junior Developer from April 2014 to January 2017 and initially exceeded expectations. A year after starting, my manager said I was ready for promotion but there was a hold on promotions across the company so he arranged for an increase in my salary within band, based on my performance. Towards the end of 2015 I suffered a little from work-related stress which had a minor impact on my performance. My manager did not move me to a more suitable project as requested. In January 2016 he put me on a performance improvement plan, claiming I was not meeting targets, but I had not been set those targets. This caused me a huge amount of distress as I felt they were not addressing the issues causing me stress. Despite my pleas, HR and management failed to end the PIP despite it causing me extreme distress, and knowing that I suffered from anxiety and depression. They also failed to follow through with an occupational health assessment in a timely manner, which would have avoided further unnecessary stress. I had major problems with focus and concentration which affected my performance. The PIP was extended from 4 to 10 weeks during which time I did my best but was unable to achieve the desired improvement in performance. When it ended, HR and management initiated a disciplinary process against me for poor performance. They attempted to falsify disciplinary hearing notes by omitting all references to mental health and depression, and even the fact that I cried during the hearing. They did not follow their own policies and also lied to me, claiming I had previously been given a verbal warning when in fact I had not. I was issued a verbal warning even though it was not one of the possible outcomes of the process. My appeal of this was successful and HR promised that poor performance would not be reflected in my end of year review score. HR and management failed to follow any of the recommendations of the first occupational health assessment, made me wait 16 weeks on a second one then failed to follow any of the recommendations of the second assessment. During this time, prolonged stress and anxiety continued to affect my focus, concentration and memory, resulting in more performance issues. The option of a "Structured Exit" was brought up but I turned this down as I could not afford to lose my job and wasn't confident of getting another job. HR and management then failed to stand by their own decision that my end of year review score would not be affected by any poor performance caused directly by their actions. To appeal this, I emailed a number of people including the European director of HR, the global head of HR, and CEO Stephen Kelly, pleading that someone would finally take ownership to get it resolved. The appeal was successful and my score was corrected. A few weeks later my manager, claiming not to know my score, asked a team mate about the entire team's scores and I was suspended for supposed gross misconduct simply for letting my team mates know that my score had been corrected. HR and management did not allow me a fair hearing or appeal process as, knowing that review scores are frequently discussed among employees, they claimed it had a detrimental effect on the company. I was dismissed. They did not consider the effect it would have on my mental wellbeing or future employment prospects. While I do not know for certain of his involvement, I know that CSO Stephen Kelly was aware of my case and believe he may have authorised my dismissal. I continue to have major problems with memory and concentration as a result of all this, I have been on anti-depressants for 18 months, and I am currently unable to seek work.

2.0
Dec 8, 2017

Sage review

Recommend
CEO approval
Business Outlook

Pros

Nice people, fun team projects and social responsibility, colleagues are willing to pitch in help you when you have to get work dive or have to fix a problem.

Cons

CEO and Sales don’t understand or appreciate marketing. It’s a sales focused organization. Management talks badly about one another to their team! Yuck! Blame games occur all day long, unorganized company and HR is shady. Constant layoffs, high turnover in leadership like a train wreck every other month occurs.

1.0
Nov 15, 2017

Toxic Company

Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

I worked long enough at Sage to understand the trajectory of its culture, its people and its identity. And I can honestly say that the environment now is as toxic and destructive as I have ever seen it. I can no longer in good conscience say that I identify with what it stands for. It might sound surprising to a sceptical public and some senior leaders at Sage, but culture is a vital part of a company’s success. It revolved around teamwork, integrity, a spirit of humility, and always doing the right thing for our customers. The culture is the secret sauce that makes a company great and allowed us to earn our customers’ trust for many years. It wasn’t just about making money; this alone will not sustain a company for so long. It had something to do with pride and belief in the organization. I am sad to say that I look around today and see virtually no trace of the culture that made me love working for this firm for many years. I no longer have the pride, or the belief. Leadership used to be about ideas, setting an example and doing the right thing. Today, if you make enough money for the co (ethical or not.) you will be promoted into a position of influence. If clients don’t trust you they will eventually stop doing business with you. It doesn’t matter how smart you are.

Viewing 127 - 129 of 5,260 Reviews

Glassdoor has 6,281 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.