Sage reviews

Thanks for your feedback. You're correct, our colleagues are encouraged to use their 5 volunteer days per year with a charity of their choice, and 1000s of hours of volunteering has happened, plus the Sage Foundation's $1million challenge has seen our CFO, Steve Hare hosting a series of 5km runs with colleagues across the globe. During 2015/16 there was a widely recognized lack of effective performance management at Sage. Some colleagues were under performing and were getting away with it, to the detriment of Sage and their fellow colleagues. Year end 2016 we applied a ranked distribution to push managers into a position where they had to manage underperformers. In order for Sage to succeed in the future, we had to address underperformance because we knew if it continued, Sage wouldn’t! Since applying the distribution, we have invested in the development of our managers through a program called Leading@Sage and we have begun to see a shift in managers being able and more willing to address underperformance, as well as recognize and appreciate great performance. For this year-end review process, we are not applying a forced distribution this is recognition that our management community are now more able to effectively manage and lead our colleague population. It's also great that our new interim CPO is dedicated to improve colleague engagement across Sage as well as introducing a number of well-being programmes. Thanks again.

Thanks for your review. Before I talk about how we are tackling your leadership points, it's crucial that you report any bullying, racism or any other forms of discrimination. Please refer to the Code of Conduct on Sage Academy where you can confidentially an anonymously (and for free) raise your concerns through 'Safecall'. This behaviour is NOT tolerated at Sage. Every people leader will attend the Sage Leadership programme. The programme will ensure leaders challenge and support our colleagues to do their best. Quickly addressing low levels of performance and recognise and appreciating those that go ‘above and beyond’. We recognise our leaders are crucial in ensuring they create a high level of engagement with our colleagues through being accessible and meeting each colleagues needs. The Leading@Sage program will support each of us with these skills and capabilities - including a module on coaching skills. Thanks again for your feedback.