Sage reviews

3.5

63% would recommend to a friend

(5,260 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Sep 2, 2017

Identity crisis

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work life balance & location

Cons

Bullying, unfairness, lack of support from management, not what you know but who you know, constant change & lack of direction

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Sage Response
8y
Thanks for your review. Great to hear you had a positive work life balance when you were at Sage and you enjoyed our benefits - which isn't surprising as this year we won an award "Most engaging benefits proposition". We take comments about bullying seriously and have internal systems/processes in place to deal with any such instances. Our transition to One Sage has been an important change for us and we are seeing the benefits of the changes. We have learnt important lessons along the way too. Change can be uncomfortable for some people, which we understand, and we do all we can to support our people through the necessary transformation. Thanks again for your review.
1.0
Sep 1, 2017

Company rips off their customers

Recommend
CEO approval
Business Outlook

Pros

LOL - that is HILARIOUS!!! THERE ARE NONE!

Cons

Management is disjointed. They have no care for their employees or their customers. They take innocent business owners, who have been in business for 20+ years and force them on a subscription plan that makes no sense for their business. Sage 50C Pro accounting is $439+ per year and will suffice for most businesses, but is too expensive for what the product is. Instead of this being allowed to do the right thing by the customers, which is part of their own Guiding Principles, we are told to take those innocent customers from Sage 50C Pro accounting and are forced to transition them to Sage 50C Quantum accounting, which starting out is $1149+. It is also a subscription, which means if they opt out the following year, their files go into a read only mode. Sage also forces us to add $200 for "priority support, $150 for Microsoft integration, $199 for comprehensive training, and and tack on additional licenses. It is all about how much money they can drain out of these customers instead of making opportunities to help those businesses grow. It is disgusting.

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Sage Response
8y
We appreciate you taking the time to leave a review. As a former colleague, you are aware of the many avenues such as SafeCall and our open door policy available to you at Sage, and are encouraged and empowered to speak out if you see something that doesn’t align with our “do the right thing” value. Our colleagues and customers are our most valuable resource, and their voices matter. Our priority is always to support the best interests of our colleagues and customers. Our customers are the business builders of the world, the ones who work tirelessly to create their companies from start-up, to high growth, and everything in between. We want to support them and their dreams. One of the ways we do this is to provide a variety of product choices to fit their individual needs. In fact, one of our biggest goals is to be a trusted advisor and partner to business builders, and be there to help guide and lend support as their businesses change. To reinforce our commitment, one of our values is “customers first”. It’s not just what we say, it is who we are, and our thousands of colleagues around the world live that promise every day.
1.0
Jul 24, 2017

IT and Cloud professionals BEWARE! :( If your on a PIP your fired!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Early on this was a good company to work for with some benefits... Then the cons became clear...

Cons

Long hours, late nights, revolving door of team members, crushing deadlines, unreasonable expectations, and did we mention in the end managers roll the most burned out employees through a PIP... HAHA if you get put on a PIP you will be terminated, its just their way of trying to get out of paying unemployment.

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Sage Response
8y
Thanks for your feedback. We do have great benefits across Sage and the feedback from colleagues suggests it works well in all 23 countries we operate in. We anticipate around 15% of our colleagues may fall short of requirements, needing improvement which may be supported through a Performance Development Plan or Performance Improvement Plan to get back them on track. Continued unsatisfactory performance may result in a colleague leaving the business. This approach to managing performance is no different to the majority of established organisations with ambitions to drive performance and ensure the sustainability of their business in the future. Thanks again for reviewing Sage.
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