Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

There are a few talented and friendly people on the team who make the day-to-day experience better. The salary is competitive, and you might get lucky with a supportive manager who’s genuinely invested in helping you grow. "Pioneer Fridays" are a refreshing break, offering chances to work on innovative ideas and personal development. The company also provides foundation days and learning days, which can be beneficial for developing new skills and the local community.

Cons

The SBC architecture team and platform team operate like a "boys club," resistant to new ideas and exclusive in their decision-making, which limits innovation and feels isolating for others. Project work isn’t especially engaging, and while there’s a bonus structure, it’s rarely paid out in full, which is demotivating. The CPO often comes across as arrogant, particularly when making company announcements, which affects morale. The number of office days is increased by company-wide policy changes each year.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.
2.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The people I work with - they make every day bearable. Decent salary. Modern offices that are fine when not at capacity!

Cons

— Progression “freeze” - there’s nowhere to go. Expected to level up, work at a level above yours, with no recognition or reward. You can be in the same role for years and years, taking on more responsibility - but no one will thank you and your role will stay the same. — Hypocritical policies. Claiming to be “human” and support neurodiversity and families yet at the same time laying down a blanket policy where everyone must work in the office 3 days per week, no flexibility, no debate to be had. To take effect in 2 months time. To quote a senior leader: “If you don’t like it then maybe Sage isn’t the place for you.” Actually, what I don’t like is having to be in a call centre-like environment on Teams calls with people all over the world. Trying to focus on a room full of chatter, at a desk I can’t even call my own. Oh and let’s not forget the abysmal traffic queues, the canteen that can’t cope with numbers, the poor Starbucks people who can’t cope with numbers either… yet the offices are in a business park with nothing else nearby! — Senior leadership (CEO, Head of Product) seem solely focused on making money, “high performance”, etc - meanwhile the CEO is on £4 million and isn’t trying to juggle a young family and full time work. Head of Product spoke to company like a room full of naughty schoolchildren. The entire culture seems to be turning toxic with these people in charge. Morale is very low and I don’t expect this to change unless management make positive changes.

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Sage Response
1y
We appreciate your feedback and have read through your comments. Please note that our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. We recently also answered several colleagues' questions about the new 3-day policy. In doing so, we've shed more light on how colleagues will be supported as they adhere to our updated hybrid structure. More information about what we offer can be found here https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm - Thanks for taking the time to leave your review. We’ll continue to work hard to improve how we enable colleagues to thrive.
2.0
Oct 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Upper Management are mostly clueless and have no real direction. The rest of us just have to pick up the pieces. Colleagues are really good to work with, and the work/technology can be interesting. If you can showcase your skill then advancement can be really easy, but it all depends on the quality of your manager.

Cons

Remote work was sold to us as necessary for the business with no proper justification. We're an international company, a lot of the people we communicate with are remote as we aren't at the same office. We sit there like a call centre, headsets and webcams on, not doing any real work because of the distractions in the office. Sage don't care about the travel/childcare costs incurred to us, it's not their problem. There's only two justifications I can see for moving to hybrid work, when the directors visit the office (rarely) they like it to be full so that they can film it every so often, and that they've had pressure from the canteen to get more customers. Upper management also act like cowards, changing things like hybrid working through internal twitter-like posts, instead of discussing it with us properly. This kind of behaviour has given many workers a negative outlook of Sage. Sage don't care about you, they like to shout about being human-focused but they're really not.

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Sage Response
2y
Thank you for your feedback. We are very sorry to hear about how you feel and encourage you to contact us via email at colleaguesurvey@sage.com so that we can have a more extensive chat about our team agreements. We have found that the connection they foster, that human in-person connection, is crucial to our culture of high performance. Coming into the office also enhances colleagues' social well-being.
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