Salesforce reviews

4.0

79% would recommend to a friend

(22,565 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance, big pay check

Cons

Severe micro aggression, lot of politicking, lot of bad managers

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Salesforce Response
4y
Thank you for taking the time to leave your feedback. The scenarios you describe are concerning, and we would greatly appreciate it if you would share additional details through our anonymous third-party EthicsPoint provider at salesforce.ethicspoint.com so we can look into this further.
3.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fantastic Benefits - Amazing Office Space - Smartest People in Industry - Great Products (at a high level) - Competitive Salary and Great Overachievement Earnings - Philanthropic and encourages use of your time to volunteer - Great company to have on your CV.

Cons

What they're doing is working at a business level. The company is a rocket ship, still. But it's at the expense of its people. Below are a few of the cons I find most frustrating. - Micro Management on an extreme scale. I joined just before the pandemic and it has gotten continually worse since being forced to work from home. You don't feel trusted. - Unrealistic workloads. - Encouraged to manage your work life balance but chastised if you actually do it. I've been scolded for having my car serviced at 2pm, or taking annual leave at a quarter cut off to celebrate a birthday. - Meetings for meetings sake burning precious time. - Saturated account sets. Prospects get bombarded continually from all angles of Salesforce and have been for over a decade. - Lead generation is down to you. You have to be BDR, AE and even SE on some opportunities, unless you're in the enterprise/strategic accounts. I have not had more than 3 leads passed to me in almost 18 months. - Always an "urgent" action that needs to be taken. Often which is not directly impacting your ability to engage with clients.

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Salesforce Response
4y
Thank you for your feedback. We know that creating a great culture is a journey and not always a perfect one. Similar to most companies, we’re in unchartered territory in this new digital-first world. However, we remain committed to continuing to put the tools in place to create Success From Anywhere.
2.0
Jun 9, 2021

Hard times

Recommend
CEO approval
Business Outlook

Pros

Love the company. Benefits are unparalleled. Work is challenging.

Cons

MASSIVE TURNOVER in recruiting. Hasn’t been a day in the past few months where I haven’t seen someone turn in notice. All were top performers, too. We are all burnt out to the point of some seeking professional help for mental health. We have a leader who is a great person but has never worked in recruiting and has no experience or interest in us. Sad to see the recruiting org take a nose dive.

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Salesforce Response
4y
Thank you for your feedback. With our focus on well-being, we take health, employee burnout, and work-life integration very seriously. We assure you that we will take this feedback to the proper channels, and commit to continuing to improve our programs and offerings focused on employee well-being.
Viewing 460 - 462 of 22,565 Reviews

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