Salesforce reviews

4.0

79% would recommend to a friend

(22,565 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Free time and flexible hours

Cons

Poor Management treatment and inequality

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Good place to learn state of the art practice in modern digital engineering practices applied in customer sites.

Cons

Salesforce company values are a mockery in the APAC Mulesoft professional services team. Bullying and favoritism is rife, management turn a blind eye, bad behavior not addressed, bad actors are promoted. They are heading for their own #AMP moment.

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Salesforce Response
5y
What you've described here is concerning to me. Can you please reach out to your Employee Success Business Partner or to our third-party provider EthicsPoint at salesforce.ethicspoint.com to provide more details anonymously, so we can do something about this. Thank you, we appreciate your feedback.
3.0
Jun 11, 2020

#Dreamjob Not Always

Recommend
CEO approval
Business Outlook

Pros

Quality work/life balance - This is baked into the benefits and culture. Although, you need a manager that actually supports this for you. If you have that it is great but, when you don't it can feel defeating. Personally, I have experienced the good and the bad with this. Training - Trailhead is a wonderful tool that provides a great introduction to many products/services. It's self-guided and you can pursue what interests you at your own pace. Time off to volunteer - Again a great benefit but, your manager has to be supportive of your endeavors. Employees are encouraged to give back using the 1/1/1 model. On one hand you are praised if you meet or exceed the number of hours you give back. If you don't have a manager or a team that does a lot of volunteer work, you might be criticized or singled out for "wasting time." Free Snacks - This is nice when you need a 3:00 snack or can't get out for lunch. Access to great perks - Wellness activities, a gym, workout classes, a benefit you can use to pay for massages. Unlimited vacation time, sometimes free tickets to events.

Cons

"Diversity" - There's a good lip service but, the reality is that upper management is mostly white. Until there is massive change in how recruiting and cultivating talent happens in the tech industry white guys are going to begat more white guys. Chances are pretty good they don't have friends or connections who are POC. This also holds true from people who come from other tech companies. When rats jump the ship they tend to bring other rats with them. Not so subtle hints that you have to hold a "right" set of beliefs/values - you have to get onboard or made to feel like an outsider. If you question or don't hold a certain The idea that Salesforce can save the human race - Salesforce is an innovative tech company with products and services that help customers do business. Be that! While SF is the biggest and holds a huge marketshare, it has created this idea that it can somehow save the world. Surrounded by lots of people who don't actually work with you - there are some teams that have a larger representation in certain hubs but, if you have a team that is largely based in one hub it can get lonely being surrounded by people who are largely irrelevant to your daily work life. It can also infringe on W/L balance. Ohana seating - Gross. Everyone needs their own desk and space. "Data Driven" - Sometimes translates to manipulating for personal gain and benefit.

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Salesforce Response
5y
Thank you for taking the time to leave your review. A lot of your feedback is very valuable and I would welcome having a deeper conversation if you'd like to reach out to me. You can also provide more anonymous feedback via salesforce.ethicspoint.com. We have a ways to go when it comes equality, but I hope you saw the announcement a couple of days ago on the immediate steps we're taking and the publically stated benchmarks to which we will hold ourselves accountable: https://www.salesforce.com/company/news-press/stories/2020/7/racial-equality-justice/
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