Salesforce reviews

4.1

79% would recommend to a friend

(22,491 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,491 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Feb 4, 2024

Good luck

Recommend
CEO approval
Business Outlook

Pros

It's a large company with seemingly endless opportunities. The benefits are great.

Cons

Pay leaves a lot to be desired. There is very little training and development in place within certain orgs, so you need to be self-sufficient. There are a million levels of middle management, so everyone is a VP of something, and nobody is good at their job. People in all levels of management within certain orgs are completely incompetent. The Peter Principle is how it is best described. Everyone there thinks that because they work there, their (blank) doesn't stink. The arrogance is obnoxious. If you ever need help with anything, don't expect to get helpful answers from anyone. Plan on searching internal systems and learning on your own. Forget product training. Better use Google and YouTube. Managers are not your friends, nor are the other employees. If you say something to someone, trust that everyone will know, so keep it related to work. The people there are only in it for themselves and will happily stab anyone in the back to get what they want. If you aren't in the inner sanctum, you will feel like an outsider. Very clicky environment.

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Salesforce Response
2y
Hi there- thanks very much for your review. Salesforce is dedicated to creating an inclusive and supportive work environment for all employees, and we are so sorry to hear this was not the case for you. If you feel comfortable doing so, we encourage you to anonymously contact our third-party provider Ethicspoint at salesforce.ethicspoint.com to help us directly address these concerns and become a better workplace for all.
1.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people, health & wellness benefits, many cool offices, employee resources. Great on to have on the resume when you inevitably leave or are laid off.

Cons

I joined Salesforce mid-COVID, when it was recognized as one of the best places to work (focused on employee wellbeing, culture, and doing the right thing), and it was, until late 2022/early 2023... Several massive layoffs (seemingly random - including top performers and people on vacation) took place when venture capital firms started buying up shares and making demands. Almost overnight, Salesforce became the opposite of the company it was known to be for the previous ~10 years. Salesforce is now just like any other megacorporation/cold call sweatshop - defined by a culture of fear, intimidation, and uncertainty. Sales quotas nearly doubled in a matter of weeks, with the apparent goal of pushing salespeople to either perform miracles, or quit because of the strain on their mental health. After an embarrassing, rambling, incoherent all-hands at the beginning of 2023, the "work from anywhere" nonsense that Benioff spouted for years is gone, as he chastises remote employees on a regular basis, and teams are reporting the intimidation tactics being used on them to force them into the office (5 days a week in-office, crippling micromanagement, threats of remote work in exchange for salary decrease, tracking badge swipes, etc). Promotion freezes and unattainable/absurd demands in exchange for promotions are all that remain for growth opportunities. Now, many salespeople are promoted, and receive no pay raise, just a greater workload, as Salesforce pushes a "you're lucky to be here" attitude (and don't even think about taking PTO without more intimidation and guilt trips weighing on your mental health). The vast majority of salespeople (other than those fleeing the company in droves) now fight each other for promotions as tickets out of Salesforce, as opposed to legitimate career growth. Employee morale is the lowest I've seen anywhere at any time in my career. Slack is a display of constant employee resentment towards leadership at every level, with near-monthly internal revolts (and leadership flip-flopping on poor decisions after being called out by their workers en masse). I have never worked at a company that displayed more disrespect to its own people, and illustrated what little value it holds for workers. All this in the span of ~10 months. Complete transformation. Do not come here. They're lying to you about everything.

2.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked with some really cool people, some really smart people.

Cons

This is a severely toxic organization - reorgs and a lot of political fighting, posturing and sabotage between the VPs as they try really hard to get noticed by the EVPs. What's worse is that it appears that the HR folks are either powerless and so they go along or they are in on it. Several coworkers described experiences of being horribly berated by hatchet folks in HR based on "complaints" that HR would not clarify or explain. They described being pulled onto phone calls and told they have to "apologize for what you did", and when asked what they were talking about, would be told "it's impossible that you don't know what we're talking about and if you don't then it's even worse than we thought." Some have hypothesized this is how Salesforce rattles employees they, for whatever reason, decide they want to leave ( inside scoop indicates this is another maneuver by some VPs to create "opportunities" to shape an org the way they want when they get key folks to self-select out) but have no reason to push them out or worse yet, the employees were actually considered high performing by prior managers. I highly recommend anyone considering Salesforce to stay away unless it is the best you can get because its a huge company, if you get on the wrong side of just about anyone it could get really bad for you and there is nothing you can do.

Viewing 112 - 114 of 22,491 Reviews

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