Salesforce reviews

4.1

79% would recommend to a friend

(22,491 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,491 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Apr 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries Ability to progress within company Volunteering opportunities

Cons

I had a wonderful experience working with Salesforce for the first 3 years of my employment there. However, for the 18 months that followed, my life was made hell. I am so disappointed to say that this was a result of constant bullying from female employees. I had been cursed at and shouted at by a senior female leader repeatedly and in front of other employees, and when reported this to my director was told that there was nothing he could do as she was a VP. This went on for a year. There was extreme and constant bullying, negativity and back-stabbing from females in the US Marketing department, so much so that when a colleague went to interview for that department, the Head of Marketing told her they were having lots of problems on the team with bullying and back-stabbing etc, and was it something she would be able to deal with (the answer to which was obviously no). This type of bullying just became the norm, and was totally accepted. My own first line manager, who was also female, was incapable of giving any type of constructive or positive feedback, particularly to female members of the team, would openly speak negatively about senior leaders in a team meeting setting and was regularly described as being extremely de-motivating by all team members. Again when reported to more senior leadership nothing at all was done about this. I would regularly end my day in tears, spending more time trying to ward off this bullying than being able to focus on my actual work. All of this was documented to my director, and to Employee Services however nothing was done about it. My director would speak with me maybe once every 3-4 months, so I was subjected to bullying by my manager and made to cope with this by myself. My mental health, sleep, appetite and general well-being suffered dramatically and when I mentioned this to my director he told me that I should just go to Employee Services, he also asked if maybe I was having personal issues. Again, my first few years with Salesforce were great, I had amazing team members, male and (amazing) female leaders in Ireland and Canada. However working with management and marketing dept in the US was an entirely different experience and in the end proved to be unbearable. I was stuck in a horrible situation for far too long, with no support or outlet, totally isolated and unable to seek guidance from management. I do hope something is done about the widespread and consistent bullying that is carried out by female employees in the US offices, particularly with regard to the infamously volatile and toxic Marketing Department.

avatar
Salesforce Response
6y
Thank you for reaching out — what you've described is concerning. Bullying is simply not acceptable and not tolerated at Salesforce. I'd like to address this situation immediately. Would you please contact our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional details? We want to create a workplace where every employee feels valued and safe to speak up. We know this work is never done and feedback like yours helps us become a better workplace for all. Thank you!
1.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits such as wellness, VTO and lotsa free food and snacks. The solution is good.

Cons

They promote equality but the reality is the environment is toxic. Filled with 'preference' and bias, if your boss like you then you can get the good set of accounts to work on, otherwise sorry you are on your own. To protect their image of best place to work, they 'create' lame reasons to make you leave on your own or terminate you, instead of being seen as firing / layoff people. Lots of politicking between management, the Ohana is a marketing gimmick, the reality is the management are mostly ex-oracle bringing along their old habits and culture and practicing them in here. Most of the great talent had left the company and the original good culture is dying. This will be the last place I recommend anyone to join.

avatar
Salesforce Response
6y
Thank you for sharing your experience with us and we're sorry to see you're no longer with the business. What you have described in your Cons is counter to the culture that we'd expect to see here at Salesforce and we'd like to investigate further. We'd like to ask that you reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com where you can provide further information anonymously and help us to better improve.
1.0
Dec 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Offices and snacks are nice. HQ is eco friendly with ceramic dishes and utensils that staff wash for you. Fitness center with instructor led courses. Benefits are great!

Cons

Favoritism. Political. Get in with the inner circle (decision makers) and you're golden. Salesforce talks a lot about Ohana, even setting their top method/ measure as ohana - but as many other reviewers mentioned. It's all smoke and mirrors. The culture is cut throat and people help you if they think you can help them in the future. There's no sense of boundaries or work life balance. Managers and stake holders text you nights and weekends asking for something ASAP. Managers manage up here and if your work isn't 100% what they need they question your intelligence. They don't want to mentor or manage, they want robots ready to push out work.

avatar
Salesforce Response
6y
Thank you for taking the time to leave this feedback. We know that creating a great culture is a journey and not always a perfect one. But, the culture you're describing is not at all what we want to see at Salesforce. We're interested in hearing more about your experience. Can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details?
Viewing 115 - 117 of 22,491 Reviews

Glassdoor has 26,042 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.