Salesforce reviews

4.1

79% would recommend to a friend

(22,511 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Jul 31, 2018
Recommend
CEO approval
Business Outlook

Pros

- Easy performance evaluations; work-life balance in favor of the employee. - Free barista made coffee is pretty decent - Good growth, business acumen of the executives is strong

Cons

- Very little technical innovation (large monolithic Java code bases, decades of technical debt) - The executive has little visibility over business units, leading some (see: Security) to have an absolutely atrocious, toxic culture - Performance evaluation is entirely opaque, no published process for progression, employee success (aka human resources) are extremely opaque - Company values are largely public fanfare, not enacted internally (see above re: HR) - Don't have diverse political opinions if you want to work here (lean hard to the left)

1.0
Jul 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Good Company and Brand Image Good Salary and benefits

Cons

This is one of the most ridiculous team that you can see. This is one team that acts completely against the company’s core values. Leadership team is new and they want to impress the team in US and so they drive useless initiatives just for the sake of it without thinking about the current problems that the team is facing. Numbers driven mindset who doesn’t want to hear the problems at all. Call for a meeting and only they will talk. No time for them to listen to the problem on the ground. They think they are absolutely right and they can drive things like how they have done that from their past companies. All actions are numbers driven and more consultant company type execution (authoritative) so as to get the results. They need to understand it's not Wipro, Infosys, HCL or even Deloitte. Nobody can speak up freely. If someone talks then they will hold the vengence against them and show that during promotions/salary hikes. Half frontline managers coming from similar experience will go behind the VP/Directors to get their needs fulfilled. Couple of the managers will jump on to other team’s business, pretend as if they are all over the place but in reality trying to show-off. They have hardly 6-7 years overall experience and show-off as if they are 15+ years experienced. Regardless the upper management wants only that type of front line managers who would just nod their heads, sweet talks and tell yes to all they say. The upper management will even promote such inexperienced people who doesn't really deserve or doesn't even fit to be in the team. Bad working attitude and thinks he is the superstar of the whole support team. They will call floor meeting and say promotions is only merit based but have special reservation only for people. All the merit system is all brainwash and every time they change their own words, no honor in that. If you want promotion/hike then you need to run behind them like a dog and loose your self-respect. Hardly there are few managers who have concern for the teams and have the guts to stand up against these immature leaders. For those one or two managers they would have tough time thereafter and eventually they will also change or quit. All talks that they talk about Company culture are only virtual. These managers with service industry mindset driving this like a call centre and don’t care of people or their feelings. If you are just looking for some good money and care less of your self-respect then go ahead and join. Ask for the shift and if its night shift then don’t join. Night shift has the worse management team, politics and groupism at all levels. In short, good company being spoiled by some upper management from these tier2/3 companies who has no understanding of Salesforce business nor has interest to do some good except for themselves.

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. The management behaviors you've described in your review are concerning and not at all aligned with our values. Even though you are a former employee, if you feel comfortable, we would appreciate it if you could contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
2.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

-Opportunity to interact with emerging companies -Amazing VTO opportunities -Brand recognition -Product marketing -Snacks -Overtime pay - great events - some truly genuine coworkers

Cons

This is from our experience..yes OUR because multiple people have expressed identical concerns. General managerial inconsistency and poor and undefined career development Subjective management with unclear expectations and lack of constructive feedback Lack of knowledge and account/opportunity strategy from superiors Unavailability as a resource – poor coaching and lack of involvement with accounts / opportunities Complete lack of trust and transparency with direct line management Inability to coach, mentor and guide effectively – no structure for 1:1 meetings and lack of agenda - Continuous belittlement and criticism despite efforts to improve – general disengagement, lack of proactive coaching resulting in negative retrospective feedback Lack of fair judgment and unprofessional communication in open forums- topics to be discussed in 1:1 posted openly with a belittling nature Unfair and unequal treatment amongst Salesforce employees, specifically at AE level Internal political nightmare with unjustified promotions Unequal territories with no realistic probability of quota attainment unless provided multiple territories with high AOV band Lack of true sentiment for customer success – Many oversold accounts, unhappy customers and forced purchases encompassing a bullying demeanor Lack of true equality in the workplace – Majority of the Southern California hub is Caucasian, where there is a true lack of diversity, where it appears that minorities are hired to meet quotas Distraught office culture full of fear and lack of “Ohana” despite how Salesforce portrays itself Low compensation compared to fair market value for AE per segment False claims of “equality” (approximately 65% White, 79% Male at Salesforce) Continuous micro-management with call center mentality for tenured Account Executives On a final note, there are some extremely judgmental managers, one specifically who came from the Chicago office. Constant complaining, throwing people under the bus and tattle tale mentality making it a completely uncomfortable work environment and actually having people who would rather quit than put up with "it".

Viewing 211 - 213 of 22,511 Reviews

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